Butch Crowder

BUTCH CROWDER CONTACT PHONE:- EMAIL:- HOBBIES Reading Listening to Music Racquetball Hanging out with my wife! US Veteran RESUME WORK EXPERIENCE (PRESENT) * Hensel Phelps Construction (IT Engineer – Senior IT Engineer) 2003 – Retired MANAGEMENT SKILLS - Supervised small group of personnel Develop IT Assets (Hardware and Software) Develop IT Procedures Managed vendor budgets portfolio valued at $2mil. Guaranteeing SLAs and manage cradle-t0-grave contracts Troubleshooting instructions and processes for support CONTACT PHONE:- EMAIL:- COMPUTER HARDWARE PRODUCTS - Dell Desktop and Laptops HP Desktops and Laptops Apple MacBook Pro HOBBIES Reading Listening to Music Racquetball Hanging out with my wife! US Veteran NETWORK PRODUCTS - Watchguard Network Cisco Firewall products Ubiquiti Network products Various Switch manufactures INTERNET PROVIDER PRODUCTS - ATT Spectrum Comcast Various LEC providers SOFTWARE PRODUCTS - Windows Mac OS Office 365 WEB DESIGN PRODUCTS - WordPress Webhosting experience SERVER PRODUCTS CONTACT PHONE:- EMAIL:- HOBBIES Reading Listening to Music Racquetball Hanging out with my wife! US Veteran - Windows Server- Dell R600 series power edge servers END USER SUPPORT PRODUCTS - ServiceNow TeamViewer Remote LogMeIn Remote Sophos End Point Security WORK EXPERIENCE (PAST) *Hewlett Packard (Computer Support Technician) 2001 - 2003 *Harte Hanks (Helpdesk Support Agent) 1998 – 2001 *3M CONTACT (Helpdesk Support Agent) 1994 – 98 PHONE:- EMAIL:- HOBBIES Reading Listening to Music Racquetball Hanging out with my wife! *Nutritional Data Systems (Design Engineer and VP of Engineering) 1992– 94 Created a consumer calculator that measures food intake. The product was called the “Diet Coach”. Managed product development and engineering staff. US Veteran *Tandem Computers (Computer Field Engineer) 1982– 92 *Texas Instruments (Laboratory Computer Technician) 1979–82 *United States Air Force (Staff Sargent- EDUCATION Austin Community College 1979 - 1982 Started with EE but ended up doing a business degree. Finished about 80 hours. CONTACT PHONE:- EMAIL:- HOBBIES Reading Listening to Music Racquetball Hanging out with my wife! US Veteran