Butch Berry

Butch Berry

$20/hr
Customer service, data entry, lead generation
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
San Francisco, Ca, United States
Experience:
25 years
BUTCH BERRY- Cerebral June 2021-current Mental Health Online Care Phone Coordinator Assisted customers through inbound and outbound calls with their online mental health accounts, service, and prescription management. Worked with prescribers, therapists, and other care team members through multiple online programs to coordinate client service. Excelerate 360 October 2020-March 2021 High Tech Lead Generation Lead Generation Qualified B2B leads for High Tech products and services • 100+ activities per day • Salesforce CRM experience • Proficient with MS Office and Google Docs • Database cleaning • Lead research on LinkedIn • Putting together excel sheet database as a CRM CBSi May 2011- July 2020 High Tech Lead Generation Lead Generation · · · Qualified B2B leads for High Tech products and services 200+ cold call average per day with 10%, lead supplied. Hit 120% of goal. Accolade Management May 2010-April 2011 Real Estate Lease Placement Lead Generation · Managed accounts by keeping track of lists, making notes, doing call backs to home owners and presenting service. · Making 200 calls daily, contacting 50, converting 1-3 appointments daily for 1 sales person · Telecommute- worked from home, had excel and google calendars set up and internet phone. Responsible for managing my day at home, keeping up calls and setting up appointments, making hourly call goals. January 2009-April 2010 Aqua Prix Water filtration for businesses Lead Generation · Managed accounts by keeping track of lists, making notes, doing call backs to businesses, identifying key contacts and presenting service. · Making 140 calls daily, contacting 15 decision makers, converting 1-3 appointments daily for 1 sales person · Telecommute- worked from home, had excel and google calendars set up and internet phone. Responsible for managing my day at home, keeping up calls and setting up appointments, making hourly call goals. November 2008-December 2008 Richart Chocolates Luxury French chocolates Inside Sales Richart Chocolates had multiple service stores in the US and the San Francisco office was also the business office for sales for the entire US of their luxury French chocolates to businesses and individuals. · Managed previous business customers from small to large companies placing 200 calls a day, identifying the decision maker, and selling chocolate packages for them. · 25k sold in two months in the height of the recession was an amazing amount to close. · Managed excel lists making notes, placing calls, recalling businesses, and closing business. Sept 2007-March 2008 Activant Inventory Management Software for small to medium sized companies. Lead Generation · Qualified B2B leads for POS Inventory Management software to small to medium Lawn and Garden and Farm and Agriculture stores. · 300+ cold call average per week averaging 1.5 appointments a day. · Hit 100% of goal. February 2004-August 2007 Tactical Telesolutions Outsourced lead generation primarily for high tech companies. Lead Generation · Qualified B2B leads for High Tech products and services · 400+ cold call average per week with 10% return rate - regularly monitored and verified · Hit 120% of goal. · Coordinating schedules and workload for subordinates · 75% customer contract renewal rate March 2002-November 2003 E-loan Home loan processing by phone and email. Loan Processor for First Mortgage · Responsible for conditions related to the processing of mortgage loan applications. Respond to inquiries from internal and external sources in a timely manner. Compiled all loan documentation in order to ensure all of the underwriting conditions and requirements are met. Manage the following key relationships: title/escrow, loan consultants, vendors, & borrowers. Responsible for additional closing tasks as required. · Responsible for taking mortgage loan applications. Respond to inquiries from customers. Qualifying and selecting best product for customer when eligible. Introducing applicant to loan consultant. *Top Customer Care Rep for Refinance and Purchases 2002 awards October 2001-March 2002 SF Weekly Weekly paper Inside Sales · Responsible for finding leads to sell advertising space in weekly paper. Making 60 calls or more a day. Taking customer from beginning to close. Entering information into computer until ad was in paper. Proofing. Dealing with weekly quotas. August 1999- October 2001 Reveal.net/San Francisco Outsourced lead management primarily in high tech. Lead Project Manager / lead generation · Qualified B2B leads for over 20 High Tech products and services · 250+ cold call average per week with 10% return rate - regularly monitored and verified · Qualified 20% of leads worked. · Successfully researched and qualified new sales leads from internet based research tools · Coordinating schedules and workload for subordinates on a daily basis · 5% customer contract renewal rate SKILL SET MS Word, MS Access, Outlook, ACT 2000, Filemaker Pro, MAC OS, Goldmine, Sales Force Internet Based and Traditional Research Tools (Hoovers) Tele-Sales Professional - Cold Calling, Qualifying Soft phone experience with Xlite, 5Seven, and Vanilla Soft SCHOOL AS Psychology-Ashworth University 2008 BA Psychology-Argosy University 2014 EXTRA Volunteer work at SF Suicide Prevention taking incoming calls and counseling. For one year or 200 hours. Phone canvassing for activist support. References: 1. Kelda Smith CBS San Francisco, CA- Kelda is my co-worker at CBS and has been doing the same job as me and is familiar with my work. 2. Miles Amansour CBS San Francisco, CA- Miles is my co-worker at CBS and has been doing the same job as me and is familiar with my work. 3. Curtis Bendt CBS San Francisco, CA- Curtis has been my manager for several years and knows my work intimately and has managed my work load and done quality control of my work. The difference between a resume and a CV is the length, what is included, and what each is used for. A resume is one or two pages about your skills, experience and education. A CV is at least two pages or more and a detailed synopsis. It includes a summary of your educational and academic background, awards, honors, everything. It is used primarily when applying for academic, education, scientific, or research positions.
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.