- Reply rate:
- 33.33%
- Availability:
- Hourly ($/hour)
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 1 year
OGUNSOLA BUSOLA
VIRTUAL ASSISTANT, CUSTOMER SERVICE
Nigeria | --
Professional summary
● Energetic self-starter with experience in Customer Relations and scheduling appointments
● Excels in providing exceptional service to clients; especially skilled with handling challenging customers.
● Energetic with project management
● Excellent in scheduling appointments
● Excels in organizational skill
● Very pro efficient in communication
EDUCATION AND CERTIFICATION
● Federal University, Oye Ekiti, Nigeria-)
BA, International studies
● Alx virtual assistant program(2024)
Virtual assistant
● National youth service corps(2024)
● Sharp Academy Web3 Program (2023)
● Jobberman Entrepreneurship training (2024)
WORK EXPERIENCE
Customer Service Representative
( May2021–July2022)
Streamlined support processes reducing response times and increasing efficiency
● Managed customers inquiries and enhancing client satisfaction and rentation.
● Provided customer support for business,handing inquiries and resolving issues
●
Enumerator, Oyo State Government.
(March2019_sept2019)
● Conducted data collection and enumeration for government programs, ensuring accuracy and compliance with
guidelines.
● Assisted with data entry and record keeping to ensure accurate and organized project documentation
● Uploaded and managed housing images for government review ensuring accurate and accessible visual
documentation
Personal Assistant.
(Jan2022_oct2022)
● Managed scheduling, communications, and administrative tasks for a high-profile individual, ensuring efficiency and
organization.
● Managed financial transactions and maintained accurate records to ensure smooth financial
operations.
● Acted as a liaison by receiving and delivering messages, ensuring effective communication.
● Provided personal support, including attention to physical well-being and overall care.
Virtual Assistant, Web3 Marketing Agency
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(Feb2023-may2023)
Assisted with administrative and marketing tasks, including research, scheduling, and content management in a
remote capacity.
Organized reminders for pending issues and transactions, enhancing time management and
efficiency.
● Coordinated tasks by relaying instructions and following up on execution as requested.
● Provided personal support, including monitoring well-being and offering proactive assistance.
Office Assistant (NYSC)
(April2024_jan2025)
Provided clerical and administrative support, including document handling and
correspondence.
● Recorded and prepared accurate meeting minutes for effective documentation and follow-ups.
● Assisted with office organization, maintaining records and facilitating smooth daily operations.
● Managed communications and documentation, contributing to an organized and productive
work environment.
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SKILLS
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Time management
Communication skill
Organization skill
Problem solving
Scheduling
Appointment setting
Data driven and decision making
INTEREST
● Research
● Cooking shows
