Busola Adeleke

BUSOLA ADELEKE-LinkedIn: http://linkedin.com/in/busola-adeleke-686b211b5 No:- August 29, 2020. Skills Summary I am a motivated professional with communication proficiency and extensive Human relations, Receptionist/ Tutor/. I believe that my professional background and industrialist drive makes me an ideal candidate for this opportunity. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my abilities in customer services/retention and communication. Additionally, I possess expertise in writing and an aptitude for optimising performance. In any position, I am able to visualise success and identify innovative and effective strategies for achieving it. I have artfully balances workplace and productive relationships, inspiring strategies and insightful suggestions to achieve greatly. My customer service, communication and leadership strengths have enabled my professional growth immensely. Education High school / secondary school: Fruitful ville college Int’l. 2014 – 2016/2017 College: Harper college, Chicago, Illinois. Financial management, Associate degree-/2019 University: University of Lagos, Lagos, Nigeria. English Education. B.sc. 2020 – till date. Experience English tutor Key responsibilities • Helping with homework. • Calming the kids when they are upset. • Detecting specific needs for each student. • Ability to reinforce study skills. • Good reading and verbal communication. • Being patient. • Friendly and a good listener. Customer Service Representative, BB Luxury hair Key responsibilities • Acting as an intermediary between the customers and company. • Greet each customer warmly and find out the problem or reason for calling. • Try to make the customer comfortable • Always ensuring to get back to each customer to confirm if they are satisfied with the quality of service. • Responding promptly to customers inquiries. • Communicating with customers through different platform. • Ensuring the satisfaction of each customer and providing customer support. • Ability to stay calm when customers are stressed or upset. • Knowing the product/ company inside out, so as to be able to answer whatever questions asked at a go. Receptionist, Fruitful Ville Montessori school. Key responsibilities • Handling queries and complaints via phone, email, and general communication. • Receiving and dispatching deliveries. • Assisting with mails as necessary. • Exceptional multitasker. • Strong customer service skills. • Excellent communication skills. • Taking and ensuring messages are passed to the appropriate staff member on a timely basis. • Interpersonal skills. • Answer and address incoming calls in a timely and polite manner. • Take and deliver messages accurately and completely. 2