BURCIN TURKMENOGLU
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Short Bio
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Work Permit
Von Zesenstraat 455, 1093DM, Amsterdam, Netherlands
--https://www.linkedin.com/in/burcin-turkmenoglu-6214b4204/
ICT Manager/System Administrator/Technical Support Specialist with 18 years of
experience who can develop software and websites, has knowledge on ERP, Data
Science and Cyber Security with Bachelor and Master degrees from Middle East
Technical University (top public university in Turkey) and can start working
immediately.
Hardware, OS, Software, Network and DB Support, Website and Software
Development, IT Support Staff Management, Technical Training.
Valid Dutch Work/Residence Permit.
Work Experience
05/2009 – 02/2020
04/2008 – 08/2015
10/2006 – 05/2009
Information Systems Manager, Middle East Technical University – Faculty of
Economical and Administrative Sciences, Ankara, TURKEY.
➢ Managing a team of five people to supply technical support to the staff for
PC and Apple hardware, software and office equipment problems.
➢ Designing, developing and administrating websites and information systems
for the requests of the staff and faculty management.
➢ Educating the Information Systems team and faculty personnel for MS
Windows, MS Office, application software and cybersecurity.
➢ Teaching Visual Basic.NET to the students of the faculty.
➢ Administration of the office hardware, faculty network and servers running
Windows Server and various Linux distributions.
➢ Guiding other faculties and units of the university in order to resolve their
information technology problems.
Freelance Information Systems Consultant, ECORYS, Ankara, TURKEY.
➢ Developing, updating and maintaining several project websites for EU
projects according to the EU Visibility Guidelines.
➢ Developing, updating and maintaining custom web apps and software such
as Budget Management System, HR Management System, Management
Information System according to the requirements of the company or the
projects.
➢ Training the company and project staff for the administration and usage of
the websites, web apps and information systems.
➢ Preparing the instruction manuals for websites and software developed.
Information Systems Expert, Middle East Technical University – Center for European
Studies, Ankara, TURKEY.
➢ Supplying technical support to the staff for both hardware and software and
education for MS Windows, MS Office and application software.
➢ Designing, developing and administrating websites and information systems
for the requests of the staff and center management.
➢ Administration of the center printers, network and servers.
09/2000 – 09/2004
Information Systems Expert – Teaching Assistant, Middle East Technical University –
Department of Business Administration, Ankara, TURKEY.
➢ Supplying technical support to the staff for both hardware and software and
education for MS Windows, MS Office and application software.
➢ Teaching the department students about Pascal programming language and
MS Office.
➢ Administration of the department network and servers.
02/2000 - 09/2000
Information Systems Expert, Mak Medikal Ltd., Ankara, TURKEY.
➢ Supplying technical support to the staff for both hardware and software and
education for Windows XP, MS Office and application software.
06/1997 – 09/1997
Wec-Net Ltd., Website Developer, Ankara, TURKEY.
➢ Developed websites for the clients of the company.
Education
Information Systems, Master’s Program, METU, Ankara, TURKEY. M. Sc. Graduated in 2010.
Department of Business Administration, METU, Ankara, TURKEY. B. Sc. Graduated in 2000.
Computer Skills
Software
MS Office, MS Visual Studio/Code, Moodle, SPSS, Adobe Photoshop, Adobe
Premiere, WordPress, Joomla, Drupal, MySQL, PostgreSQL, MS SQL, SAP, Snowflake
Operating
Systems
Windows, Linux, Unix, MacOS, iOS, Android, Active Directory, Exchange Server, IIS,
WSUS, Apache, Papercut NG, Windows recovery software, VirtualBox, Acronis True
Image, Clonezilla.
Networking
Router, Switch, POP3, IMAP, SMTP, HTTP/S, DHCP, DNS, FTP, SNMP, SSH.
Programming /
Scripting
Python (NumPy, Pandas, Matplotlib, etc.), PHP, Visual Basic.NET, C#, ASP.NET, HTML,
CSS, JavaScript, SQL, PowerShell, Pascal, Delphi, Git.
Trainings
March 2021 – Webinar – From Zero to Snowflake
September 2019 – December 2019 – Business Administration Department, METU, Ankara, TURKEY –
Business Data Processing with Python
September 2011 – Industrial Engineering Department, METU, Ankara, TURKEY – Sap ERP Consultant
June 2011 – QA Technic, İstanbul, TURKEY – IS0 27001 – Information Security Management System,
Lead Auditor
May 2007 – İnfopark, Ankara, TURKEY – Microsoft 2400 – Implementing and Managing Microsoft
Exchange Server 2003
April 2007 – İnfopark, Ankara, TURKEY – Microsoft 2273 – Managing and Maintaining a Microsoft
Windows Server 2003 Environment
April 2007 – İnfopark, Ankara, TURKEY – Microsoft 2277 – Implementing, Managing, and Maintaining
a Microsoft Windows Server 2003 Network Infrastructure: Network Services
April 2007 – İnfopark, Ankara, TURKEY – Microsoft 2279 – Planning, Implementing, and Maintaining a
Microsoft Windows Server 2003 Active Directory Infrastructure
March 2003 – June 2003 – METU, Ankara, TURKEY – Cisco Networking Academy - CCNA
Languages
Turkish – Native speaker
English – Full Fluency
Dutch – Beginner
Hobbies
Economics and Finance, Basketball, DJing and Electronic Music Production, Plants and Biology,
Science and Technology, Travelling.
