Bunny Mack Yiiki

Bunny Mack Yiiki ı- ı-ı linkedin.com/in/bunny-mack-yiiki- ı Profile "Strategic product leader with experience driving innovation in business development and transactional banking. Equipped with transferable skills in strategy, analysis, and relationship building and leverages research, data analysis, and leadership to develop product strategies, integrate seamlessly with financial institutions, and deliver impactful FinTech solutions. Skilled in client success management, loan origination, digital product development, and has deep expertise in trade finance and cash management." Key Competencies Product Strategy & Requirements Definition. Market Research & Analysis. Strategic Partnership Management. Data-Driven Decision Making. Cross-Functional Collaboration. Communication & Presentations. Business Model Development. Impact Measurement. Analytical Skills & Data Integrity. Leadership & Teamwork. Business Case Development. Sales Process & Negotiation. Customer Interaction & Relationship Management. New Business Development. Market Analysis & Targeting. Financial Inclusion & Innovation. Regulatory Compliance. Critical Thinking & Problem Solving. Communication & Interpersonal Skills. Tech Savvy & Business Acumen. Career Summary 2024-01 to 2024-04         Drive digital adoption: Increased platform utilization within Transactional Banking by collaborating with tech teams to innovate and address customer issues. Grow revenue: Developed competitive marketing plans and sales strategies to expand dfcu's Transactional Banking business and achieve revenue growth. Cross-sell solutions: Empowered Relationship Managers to cross-sell Asset Finance, Leasing, Trade & Cash Management products; providing proposals and conducting joint client visits. Enhance customer experience: Ensured customers experienced the promised value of Transactional Banking products and collected feedback to improve offerings. Measure impact: Monitored the deal pipeline to track growth and measure the value delivered by the Transactional Banking business. Innovation & Transformation: Contributed to developing and implementing digital strategies to improve the Transactional Banking business's competitive edge. Risk Management: Ensured a strong risk culture and implemented risk-management controls within the department. Team Development: Guaranteed that the department's staff were well-trained and equipped to provide exceptional customer experiences. 2022-07 to 2024-04        AG. HEAD TRANSACTION BANKING & SPECIALISED FINANCE, dfcu Bank Ltd TRANSACTION BANKING SALES MANAGER, dfcu Bank Ltd Develop & Manage Trade/Cash Solutions: Drove the creation and expansion of Trade and Cash Management products for customer needs. Analyse Product Performance: Conducted product management tasks like analysing financials, volume trends, and portfolio variance for Trade/Cash products. Optimize Pricing & Revenue: Managed pricing strategies for Trade and Cash Management products to maximize fee and commission collection. Increase Product Sales: Drove product sales awareness and utilization among clients. Maintain & Grow Deal Pipeline: Managed and monitored the deal pipeline for Trade and Cash Management products, ensuring growth opportunities. Focus on Client Retention: Implemented client retention initiatives and improved products and processes to enhance customer experience for Trade and Cash Management services. Business Growth: Drove significant transaction banking growth across dfcu, achieving a rise in collections for clients like NSSF (20%), NWSC (50%), URA (27%), PayWay (136%), and SchoolPay (37%). This success stemmed from key partnerships (UEDCL on PayWay/dfcu Quick Connect), innovative products (NSSF OTC Voluntary Savings), and efficient processes (URA transaction monitoring, SchoolPay/UEDCL integration on PayWay). Also implemented solutions for EFC Ltd (Verve card), insurance (DDI automation), MTN MoMo, URA branch collections, and NGO bulk payments (single debit). Additionally, safeguarded revenue with waiver monitoring and Pegpay fee integration. 2020-07 to DATE     Develop & Manage Solar Solutions: Oversee solar dealership agreements, ensuring they meet customer needs and project specifications. Pitch & Negotiate Solar Projects: Support the sales team by collaborating on pitching, negotiating, and presenting implementation plans for solar installations. Foster Stakeholder Collaboration: Manage relationships with clients, authorities, operators, and other stakeholders to ensure smooth project execution and accessibility of solar solutions. Project Management for Impact: Steer and coordinate solar projects to meet deadlines and deliver the benefits of clean energy to customers. 2010-04 to DATE              CLIENT SERVICES MANAGER, Standard Chartered Bank (U) Ltd Developed & Managed Trade Alert Automation: Spearheaded the research, design, and implementation of a trade alert automation initiative, showcasing an ability to understand client needs and translate them into a digital product that streamlines processes and improves user experience. Managed Corporate Client Relationships: Managed corporate client accounts and business services; building strong client relationships and fostering loyalty crucial for business growth and development. Promoted Digital Access for Trade Financing: Championed trade product automation/digitization initiative, potentially increasing accessibility of trade finance services by simplifying processes and removing manual steps that might have hindered access for some clients (e.g., smaller businesses). 2008-01 to 2011-05  IMPLEMENTATION MANAGER, Standard Chartered Bank (U) Ltd Optimize Channel Performance: Supervised and managed the country channels team, ensuring smooth operation and user experience across all channels. Technical Client Support: Provided second-level technical ground support, resolving client issues and ensuring system functionality for enhanced client satisfaction and potential business growth. Identify & Fix Barriers: Utilized metrics assessment to identify areas where client access is hindered by broken processes, aiming to redesign them for better accessibility and potential inclusion of underserved populations. Stakeholder Collaboration: Liaised with all stakeholders to resolve profile problems, demonstrating an ability to build collaboration for smoother service delivery and potentially improve inclusivity. 2011-05 to 2017-08  CLIENT DELIVERY SPECIALIST, Standard Chartered Bank (U) Ltd Optimize Client Onboarding Process: Streamlined corporate digital channels setup, activation, training, and enquiry resolution, ensuring a smooth and efficient client onboarding experience. Support Deal Execution: Performed credit documentation activities for Corporate and Business Banking deals, contributing to successful deal closure and revenue generation. Improve Access to Financial Services: Provided quality support and advice to Relationship Managers on documentation, potentially aiding in simplifying processes for underserved businesses and increasing their access to financial services. Process Efficiency for Scalability: Drove continuous improvement of operational efficiency and effectiveness, ensuring scalability and better service delivery to a wider client base, potentially including underserved segments. 2017-08 to 2019-08  MANAGING DIRECTOR, Thunderbeat Entertainment Co. Ltd Develop & Manage Client Experiences: Maintenance of client portfolios, fostering engagement through monitoring and management. Event Strategy & Execution: Leading event planning, coordination, evaluation, and assessment. Team Leadership & Development: Oversight of team engagement, mentoring, and supervision. Market Research & Innovation: Provision of oversight for research and innovation to ensure market leadership and industry relevance. 2019-08 to 2020-07  MANAGING DIRECTOR, Avere Investments Ltd DISBURSEMENT OFFICER, Standard Chartered Bank (U) Ltd Loan Quality Assurance: Managed loan quality control and disbursement, ensuring loans met established criteria and contributing to a well-designed and well-managed loan product. Loan Process Optimization: Collated loan processing data and ran reports for management decision-making, contributing to insights that improved loan approval processes through process re-engineering, faster loan turnaround and portfolio growth.  Data-Driven Decision Making: Analysed loan processing data to broaden qualification criteria thus growing the loan book quantitatively and qualitatively. 2007-07 to 2007-12  MANAGER, Quadral Telecom Coordinated Purchases, Sales & Accounts Reporting: Managed inventory, sales performance, and financial data to optimize product offerings, drive sales growth, and ensure financial accountability. Other Relevant Experience  Research Assistant (ACNielsen).  Research Assistant (Nordic Consulting Group).  Accountant (Upland Millers (U) Ltd).  Warehouse Attendant (Crown Beverages Ltd). Facilitator (Amakula Kampala). Professional Development Conflict of Interest (Standard Chartered) Anti-Trust & Competition (Standard Chartered) Presentation Skills (British Council) Information Security Awareness (Standard Chartered) Operational Risk Management (Standard Chartered) Cyber Security Awareness (Standard Chartered) Facilitation Skills (Standard Chartered) Fighting Bribery & Corruption (Standard Chartered) Global Sourcing (Standard Chartered) Fire Marshals Training (Standard Chartered) How to Be An Impactful Presenter (SCB) How to Turn Change into Opportunities (SCB) Living with HIV (Standard Chartered) Operational Excellence (Standard Chartered) Reputation Risk (Standard Chartered) Safety & Security (Standard Chartered) Trade Based Money Laundering (SCB) Understanding Information Walls (SCB) Vertical Heights (Standard Chartered) Leadership Essentials (Standard Chartered) Oral Communication Skills (British Council) Effective Negotiation (Standard Chartered) Anti Money Laundering (Standard Chartered) Customer Charter (Standard Chartered) Bonds & Guarantees (Standard Chartered) FATCA Orientation (Standard Chartered) Global Privacy Awareness (Standard Chartered) Anti-Money Laundering & CTF (Standard Chartered) Health Safety & Environment (Standard Chartered) How to Handle Negotiations with Confidence (SCB) Fraud Risk Management (Standard Chartered) Money Laundering Prevention (Standard Chartered) Outserve Plus (Standard Chartered) Risk Management Framework (SCB) Safety Security & Environment (SCB) Treating Customers Fairly (Standard Chartered) Understanding Sanctions (Standard Chartered) Education 2002 – 2005 B.A., Business Administration and Management (Uganda Martyrs University - Nkozi). Digital Literacy Skills Proficient in Microsoft Office Suite, basic databases and data analysis tools, UI and UX design principles, basic Agile development methodologies, CRM adoption and use, emerging FinTech awareness and integration, data security and privacy principles. Achievements:   MTN Advancing Women Entrepreneurs (AWE): Spearheaded the development and execution of a proposal for the MTN AWE project, securing a partnership with dfcu Bank to empower women entrepreneurs in Uganda's tech sector. This initiative, aligned with MTN's commitment to diversity and inclusion, aims to integrate 250 womenowned businesses into the supply chain by 2025. PSFU GROW Project: Leveraging my strong proposal writing skills, I secured approval for a $217 million World Bank GROW Uganda project aimed at increasing access to entrepreneurial services for women's enterprises in targeted locations, including those hosting refugees. This initiative directly addresses gender-based barriers and empowers women entrepreneurs to grow their businesses through a partnership between PSFU and dfcu Bank. Other Details: Highly motivated learner with a talent for stakeholder engagement and fostering collaborative team environments. My natural leadership abilities enable me to effectively plan, coordinate, and motivate teams to achieve ambitious goals. This combination of learning agility, collaboration, and results-oriented leadership makes me an asset in driving success across diverse initiatives. Interests: Travelling, Cycling, Reading, Basketball, Self-Development, Innovation. Referees Mr. Kayuki Denis, Citibank Uganda, Tel: (-. Mr. Mwesigye John. B., Standard Chartered Bank, Tel: (-. Fr. Christopher Mukisa, Uganda Martyrs University (Nkozi), Tel: (-.