Bunmi Victoria Ogunfidodo

BUNMI VICTORIA OGUNFIDODO Nigeria | Email:-| Phone: - | Facebook: Grace Mercy Professional Summary Results-driven communication specialist and remote assistant with a strong academic foundation in Mass Communication. Experienced in customer relations, content creation, administrative support, and virtual client engagement. Adept at managing communication flows, organizing digital workflows, and providing top-notch virtual assistance. Passionate about delivering value, maintaining professionalism, and helping clients stay focused on what matters most. Core Skills • Remote Administrative Support • Customer Relationship Management (CRM) • Digital Communication • Email & Calendar Management • Content Writing & Editing • Data Entry & Documentation • Social Media Support • Microsoft Office & Google Workspace • Public Speaking & Presentation • Team Collaboration & Client Support Work Experience Remote Customer Support & Sales Representative Clemo’s Tech Nigeria Ltd. | Jan 2021 – Dec 2023 • Managed client communication across platforms, resolving issues with professionalism. • Achieved sales targets by providing product knowledge and support. • Maintained customer records, responded to inquiries, and enhanced client satisfaction. On-Air Personality & Content Communicator Hebron FM | Jan 2019 – Dec 2020 • Delivered engaging on-air content and connected with diverse audiences. • Handled live broadcasts and collaborated on scriptwriting and production. • Strengthened verbal communication and quick-thinking under pressure. Customer Relationship Assistant Clemo’s Tech Nigeria Ltd. | Jan 2017 – Dec 2018 • Managed customer support inquiries and followed up to ensure satisfaction. • Worked with internal teams to deliver timely resolutions. • Built strong client relationships through effective communication. News Reporter Intern DAAR Communications PLC | Jan 2016 – Dec 2017 • Conducted field reporting, interviews, and news writing. • Supported editorial processes and fact-checking. • Contributed to storytelling that informed and engaged audiences. Education B.Sc. in Mass Communication Anchor University, Lagos – Completed National Diploma in Mass Communication The Polytechnic, Ibadan – Completed