Bryant Joshua Anulat

I have more than 6 years of experience working as a Customer Service representative, Telemarketing, Lead Generation, Email/Chat support, Account managing, Telemarketer/Sales, and as part of a management team for several different BPO companies. According to the requirements stated in your job post, I have good skills in computer systems and great communication skills; I have a perfect set of office at my home, with a fixed line for the internet and computer to function everything in the right manner. If the situation requires, I can handle several tasks at once as well, and I am always keen on handling new projects. I can communicate with clients, employees, and senior officials in an efficient manner. Here are some of the responsibilities I've held for the past few years:

• Experience in customer relations(handling customer concerns and requests)

• Exceptional talent for ensuring customer satisfaction (handling escalated calls for the frontline agents)

• Excellent written and verbal skills in English (handles email and phone)

• Experience in training new employees