I believe that people should do things in which they are good at, that is why I would like to work as a freelancer. I am always honest and I am never afraid of doing hard work. I have experience as a sales professional with 3 years working in the technology sales industry. Excellent communication and people skills. Analytical thinker and strong negotiator.
A high energy and results-driven professional with over 8 years customer service experience in a managerial capacity.
Some of my skills include:
Excellent planning and organizational skills result in the optimum functioning of the department and the consistent achievement of customer service standards.
Mastery knowledge of Microsoft, Word, Excel, and Outlook.
Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity.
Responsible for the introduction of a number of successful customer service initiatives resulting in 15% improvement in customer satisfaction rankings.
Experience with CRMs such as Hubspot and SalesForce.
Fast and accurate typing ability for extensive data entry projects (45 wpm).
Able to work independently and efficiently.
Capable of following directions and completing tasks effectively.
Able to effectively manage projects and meet deadlines.