Bryan Macaraig
Social Media Manager / Appointment Setter
CONTACT
PROFILE SUMMARY
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I am a passionate, committed, hard working and Reliable social media manager. I hold a
Bachelor's degree in Business administration, which has provided me with a solid
foundation in consumer behavior, market research, and marketing principles. I am
continuously expanding my knowledge through ongoing professional development and
staying up to date with the latest industry trends.
Taytay Rizal, Philippines
1920
WORK EXPERIENCE
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EDUCATION
Quantrics Enterprise Inc.
TERTIARY
We are seeking a dedicated and customer-focused individual to join our team as a Customer
Service/Technical Support Professional. In this role, you will be responsible for delivering exceptional
customer experiences and providing technical support to our valued customers.
University of Rizal System
TeleTech
SECONDARY
Manuel I. Santos Memorial National
High School
PRIMARY
Exodus Elementary School
Responsible for assisting clients in planning and booking travel arrangements, providing excellent customer service, and
ensuring a seamless travel experience. Utilizes knowledge of destinations, travel regulations, and industry trends to offer
personalized recommendations. Coordinates flights, accommodations, transportation, and activities while maintaining
accurate records and managing client expectations. Strong communication, organizational, and customer service skills are
essential. Previous experience as a travel agent or in a related field is preferred.
ResultCx
Responsible for delivering exceptional customer experiences and resolving technical issues. Responds to
inquiries, troubleshoots problems, and provides solutions. Documents interactions, collaborates with
teams, and updates support resources. Strong problem-solving, communication, and multitasking skills
required. Previous customer service or technical support experience preferred.
Social Media Manager
EXPERTIS
Social Media Strategy
Development
Content Creation and
Curation
Community Management
Social Media Analytics
Customer Service
Excellence
Conflict Resolution
Effective Communication
Time Management
Problem Solving
Collaboration and
Teamwork
Responsible for developing and executing comprehensive social media strategies to enhance brand
visibility, engage target audiences, and drive organic growth. This role involves creating compelling
content, managing online communities, monitoring social media platforms, and analyzing performance
metrics. The Social Media Manager collaborates with cross-functional teams to align social media efforts
with overall business objectives. Strong communication, creative thinking, and data analysis skills are
essential. Previous experience in social media management or a related field is preferred.
CERTIFICATE AND RECOGNITION
MULTI SERVICING ACADEMY
SOCIAL MEDIA MANAGER
