Education
2012 - 2016
Bachelor of Arts Major in Psychology
Southern Luzon State University
2008 - 2012
Secondary
Sacred Heart College
Bryan
Marcelino
Customer Service
Representative
2002 - 2008
Primary
Lucena East II Elementary School
Experience
Jan 2020 - Feb 2022
Customer Service Representative
Reload Media Incorporated
About Me
Enthusiastic E-commerce customer
service representative with over 3
years of experience responding to all
manner of customer inquiries
particularly in Shopify including
product listing, after-sales customer
care, and conflict resolution.
Contact
Phone
-
Skype
Handling customer complaints and after-sales care
Collecting and analyzing customer feedback
Jul 2019 - Jan 2020
Virtual Assistant
Kathy D. Harris Group
Performing various administrative tasks
Compiling reports, spreadsheets and posting job ads
Jul 2018 - Aug 2019
Email Support / Customer Service
Shazip Ltd.
Product listing, handling customer inquiries, refunds,
discounts, invoice, negative and positive reviews
Informing customers about potential product issues
Skills
Pro-active
live:bry.marcelino29
Good Communication
Email
Problem-solving skills
-
Writing skills
Creativity and resourcefullness
