Bryan Dela Cruz

 Bryan Belen de la Cruz 214 Antipona , Bocaue, Bulacan, Philippines • -•email:- CAREER OBJECTIVE To obtain a position with a well-established organization with a dynamic and vibrant cultural environment where I can contribute,maximize, apply my skills and where I can grow fully to the best of my abilities. EDUCATION AND CERTIFICATION Bachelor of Science in Information Technology- Cagayan State University, Philippines Primary and Secondary Education- St. Theresita’s School of Tabuk City AKI Foundation Nihongo Learning Center Completion of Basic Japanese Language (Nihongo) March- June 2, 2017 Marikina City 1801, Philippines TECHNICAL SKILLS Knowledge in C++, Java , Visual Basic 6.0 Microsoft Office Tools Knowledge and skills in troubleshooting OTHER SKILLS Strong interpersonal and communication skills Excellent time management skills Analytical with excellent creative problem-solving skills Extremely organized and detail oriented Team oriented EMPLOYMENT HISTORY Concetrix Daksh Philippines (formerly IBM Daksh Global Process Services Phils., Inc.,) Novemeber 12, 2011 – November 25, 2017 Customer Care Specialist (Back Office Support – Financial based account -Handling data of customer’s personal, sensitive information, bank accounts and processing or delivering the request to onshore. -Searching and gathering data of the customer and processing it to the system using various banking software tools. ADDITIONAL SUPPORTING INFORMATION References: Mrs Remelyn Charisse M. Icalla Concentrix Daksh Philippines - Team Lead Manager (previous) Contact number: - Mr Wendell Navarro Concentrix Daksh Philippines –Deputy Manager, Operations Contact Number: -