Bruno Serpa

BRUNO DE ASSIS MACHADO MEIRA SERPA Avenida Governador Eurico Rezende, 460, Ed. Vivace Ap. 904-A, JardimCamburi, Vitória – ES, CEP- +55 --twitter.com/bserpa OBJECTIVE MARKETING / WEB EDUCATION ▪ Gestão de Marketing, Produto, Marca, Novos Produtos e Serviços – FGV, 2010. ▪ Especialização em Gestão da Qualidade (ISO 9000) – FINDES (ES), 2006. ▪ Graduação em Administração de Empresas – FAESA (ES), 2004. ▪ Especialização em Design Digital (Web Designer) – SENAC (ES), 2000. LANGUAGE Inglês – Intermediário COMPETENCES ▪ Professional experience developed in service, marketing, consulting and technology companies; ▪ Strong experience in the field of online marketing, branding management, positioning and brand repositioning. ▪ Management of processes, policies and administrative / commercial activities. PROFESSIONAL EXPERIENCE BSERPA DIGITAL DESIGN____________________________________________________12/2007 – PRESENT • • • • • Digital Marketing Consultant / Web designer Website development; Logo Design; Online campaing creation and monitoring; SEO and SEM management RIC CONSULTORIA E TECNOLOGIA _____________________________________________ 01/2005 – 12/2007 • Marketing Analyst and Customer Service • Restructuring the company's visual identity and repositioning branding in the Market; • Management of the administrative, operational and logistic areas through the structuring of processes, policies and training of employees; • Creation of incentive campaigns; • Management of customer service in the public and private sectors through the implementation of CRM and integrated management system; • Responsible for the company's marketing department. BRUNO DE ASSIS MACHADO MEIRA SERPA ADDITIONAL SKILL  Corel Draw x4  Adobe Photoshop cs4  Adobe Dreamweaver cs4  Adobe Flash cs4  Adobe Illustrator cs4  Autodesk 3D Studio max 9  Corel Photo Paint x4  Microsoft Office  Microsoft Project Vitória – ES, September 20, 2017 Bruno de Assis Machado Meira Serpa