I bring strong expertise in planning, budgeting, process modeling, data management, customer experience, supporting clients, testing, and cross-functional support across finance, sales, and executive leadership teams. My work impacted over 4,000 sellers globally and reflects my ability to drive strategic alignment and foster stakeholder collaboration.
I led the global Minimum Quota process for 2,000+ roles, authoring internal policies and standard workflows as well as improving an internal process that impacted 10.000 sellers —an achievement recognized as a first in IBM’s history.
I also supported business tools by coordinating UAT testing, identifying enhancements, and resolving over 30 inquiries weekly from analysts, developers, and executives from all around the world.
I have a large experience by working with cross-functional teams and tools like JIRA.
I provided series of different reporting analysis for either Stakeholders or my management contributing for their decision making.
Committed to continuous learning, I completed certifications in PRINCE2, ARIS, Salesforce Admin, Business Analysis, and SQL.
I can provide CV and reference letter