Woolford Sr Bruce- |-| Blk7 Lot 30 Bertloop Street Amlac Ville Payatas B, Quezon City,
Manila
Summary
Strongly motivated, achievement-oriented Lead Manager with [2] years of experience developing and implementing
innovative technologies that increased efficiency in manufacturing and sales processes in a variety of industries, such
as Real Estate, Consumer products, Technology.
Excellent [5]-year associate with cutting-edge skills and experience in the Telemarketing industry.
In-depth experience building and leading the team and following company policies.
Volunteer with [3] years of experience working with a second-hand clothing organization, helping individuals attain their
personal goals.
Provided comprehensive customer service with attention to detail.
Experience
Real Estate Project Solutions LLC | Quezon City, Manila
Lead Manager- ColdCaller | 06/2020 - 12/2022
Offered strong customer service skills, keeping customers satisfied and increasing sales.
Provided customer service and was involved in training new team members each month.
Oracle | Makati City, Metro Manila
Customer Service Representative | 02/2020 - 05/2022
Handled multiple international accounts. inbound calls, Made Bookings for Hotels- Restaurants- Doctors OfficesFYI Llc | Baltimore, Maryland
Customer Service/Tech Support Representative | 08/2010 - 05/2015
International Accounts, Sales Accounts, Financial Accounts.
Entertainment/Travel Accounts.
Skills
Customer service, Restaurant experience, Time management, Communication skills, Computer literacy, Microsoft word,
Leadership, Guest services, English, Microsoft excel
Education
Southwestern High | Baltimore, Maryland
Data Entry | 06/1980
Volunteered on a monthly basis to prepare meals at the local community food bank
Served as President of Student Council for the 1979 to 1980 academic year
Languages
English