Brooke Linz

BROOKE K. LINZ SPECIALIZED SKILLS • • • • Advanced Mac & PC User MS Suite: Outlook, Word, Excel, PowerPoint, Access, Project, Visio, Publisher, Works Google Suite: Sheets, Docs, Slides Graphic Design & Layout - Adobe Suite: Photoshop, Illustrator, InDesign, Acrobat • • • • • Internet & Email Calendaring, Notification & Reminders (Google Suite & MS Office) Project/Task management: Slack, Trello, Asana Complex Domestic & Int’l Travel Itineraries Travel & Expense software: Concur & Expensify QuickBooks Pro, Zoho Cloud Enterprise Suite SUMMARY I am an energetic individual who takes initiative and anticipates needs. I am accomplished at supporting high-level executives in a professional, confidential manner. I have extensive experience in secretarial and administrative office procedures. Additionally, I am highly skilled in project & time management, prioritization, decision making, leadership & collaboration, oral and written communication, interpersonal skills, complex calendaring /scheduling, executing multiple, changing priorities, creating/maintaining an organized and systematic approach, meticulous detail management, building multifaceted, international/domestic travel itineraries, expense tracking & reporting and assimilation of new skills. I am effective and productive working as a team, or as an independent, creative problem solver. PROFESSIONAL EXPERIENCE Egon Zehnder – San Francisco, CA Executive Assistant & Project Administrator for North America Practice Leader of Leadership & Advisory Services June 2022 – January 2024 Blink Science, Inc. / PERSOWN, Inc. – Jacksonville, FL Remote/Contract – Project Manager & Network Administrator September 2021 – March 2022 • Executive level administrative support to all executives in busy bio-tech startup • Administrator of Zoho Cloud Enterprise Suite of Applications; Cloud Enterprise Suite administrator; web services administrator; cyber security; asset deployment; and IT help desk for employees across the US and globally • Manages, maintains and implements process improvements in operational requirements; quality management/control/assurance; learning management system; and video teleconferencing/webinars • Project management & coordination; driving quality & excellence across functional departments Indy Safety, Inc. - Portland, OR Remote/Contract – Project Manager February 2020 – November 2021 Innovative Window Ware – Berkeley, CA Remote/Contract – Office Administrator September 2019 – September 2021 Permanent Mission of the United Arab Emirates to the United Nations – New York, NY Executive Assistant to Permanent Representative January 2016 – May 2017 • Executive level support to an extremely busy Permanent Representative (PR) to the United Nations (UN): maintain calendar and schedule management with the utmost detail; ensure PR is present to upcoming appointments, starts and ends on-time, and is prepared in advance; coordinate meetings and conference calls in/out of the PRs office; assist with personal and professional time management and action items, prioritize as needed, time built into schedule for planning/prep and consistent, reliable reminders and follow-up • Project Management of Permanent Representative's (PR) office related workload (including daily tasks, future project needs, deadlines, team coordination, etc.) • Managed professional and personal aspects of PR's day-to-day scheduling and time management • Identified and implemented extensive processes and procedures to streamline and improve overall PR office functionality • Coordinated & collaborated across all levels of the Mission/UN to accomplish PRs office key objectives • Managed PRs office staffing needs and coordinated/managed all event planning for the Mission • Created and maintained key contacts informational database for the Mission • Fostered relationships across all levels of the United Nations • General executive administrative support to the PR (email, calendaring, expenses, complex travel arrangements, etc.) - |-| Benicia, CA | LinkedIn: brooke-k-linz BROOKE K. LINZ Institute for Coaching/ThinkHuman – New York, NY Executive Assistant to CEO/Founder / Project Manager & Office Administrator October 2014 – December 2015 • Executive level support to an extremely busy executive: maintain calendar and schedule management with the utmost detail; ensure Executive is present to upcoming appointments, starts and ends on-time, and is prepared in advance; coordinate meetings and conference calls in/out of the company; assist with personal and business time management and to-do lists, prioritize as needed, time built into schedule for planning/prep and consistent, reliable reminders and follow-up • Delegation: review and field all email, incoming calls, correspondence and only transfer as needed; be able to respond to general company inquiries, act as a liaison between all departments and executives regarding all aspects of the business and schedule calls with coaches and clients • Responsible for all aspects of office management including bookkeeping, reconciliation, vendor management, payments, deposits, billing, payroll, HR, benefits and employee management, state corporate filings, tax filings, IT support, marketing, web updates and social media • Perform confidential and essential business functions: including developing and composing written correspondence, preparing presentations, responding to correspondence, project management of client projects/engagements and facilitation of signing, sending, filing of confidential company documents, preparation of agendas, notices, minutes and resolutions for corporate meetings • Arrange complex and detailed travel itineraries and compile all necessary travel documents (visa, passport, etc.) for travel and meetings domestically and internationally • Create tracking and manage important client and employee data and coordinate appropriate client and staff renewals, gifts and updates as necessary • Manage tasks related to personal life: including childcare, personal expenses, record keeping & errands Leatherman Tool Group, Inc. – Portland, OR Executive Assistant to CEO / Founder / VPs and other C Level Executives as needed May 2011 – October 2014 • Executive level support for COB, CEO, 7 VPSs, HR, Marketing and Customer Service Departments in managing various projects & priorities with accountability for due dates and commitments to others. • Respond to customers, vendors and employees - verbally and in writing - on CEO’s behalf. • Respond to consumer inquiries via letter/email/phone. Compose professional replies addressing consumers on a personal level, not form letters. Resolve difficult customer service issues. • Assemble and analyze information, prepare reports, presentations and agendas. • Maintain filing system accessed by the COB, CEO & VPs. • Coordinate travel arrangements for COB, CEO, VPs, management, supervisors, employees and job applicants as required. Obtain passports and international travel visas as required. • Maintain, schedule & coordinate all calendar & meetings for the COB, CEO and VPs. • Plan and maintain executive level budget, accounting, reimbursements and expenses. Ray Jordan PC - Portland, OR Office Administrator November 2010 – May 2011 Dunn, Carney, Allen, Higgins & Tongue, LLP – Portland, OR Office Services promoted to Project Assistant / Jr. Paralegal November 2004 – November 2010 FedEx Kinko’s – Tacoma, WA & Hillsboro, OR Retail Consultant promoted to Assistant Manager December 1994 – November 2004 EDUCATION Portland Community College – 2016 Certifications in Project Management and Organizational Leadership University of Puget Sound – 2002 Bachelor of Arts in Business Administration with an Emphasis in Marketing • Minors in Economics and Mathematics - |-| Benicia, CA | LinkedIn: brooke-k-linz