Brittney Rincones

 Brittney Rincones 1960 ½ Oswego St, Aurora, CO 80010 T: - E: - Summary My name is Brittney Rincones, I am a college graduate looking for a new position to advance my career! I have great experience in customer service, cash control, management, and human resources. I am also willing to learn and adapt to any new position to increase my skill set. I currently live in Aurora, CO, and am able to work around the area, remotely, and will consider relocating in Colorado. Experience Electronic Recyclers International (ERI) – Human Resources AssistantJanuary 2020 – May 2020 Help with working interviews and new hire paperwork, as well as take attendance, monitor timecards daily and assist corporate HR with any situations regarding the Colorado location. HEB – Assistant Service ManagerMay 2019 – December 2019 Control the front end of the store to ensure customers have a great experience as well as manage labor hours and units to ensure labor matches the projected units for the day, and follow all standard operating procedures. Additionally, train and manage all cashiers and baggers. HEB – Customer Service RepresentativeJanuary 2017 – December 2019 Answer every phone call and ensure each customer’s issues and concerns are handled correctly. Also, take care of returns, lottery, Western Union, organization’s orders, and handle all questions and needs from customers. HEB – Cash Control SpecialistJanuary 2017 – December 2019 Manage all cash flow within the store each day through audits, deposits, and till management. Also, ensure the safety and security of all cash in the store at all times. Additionally, train and help new business center representatives and cash controllers. HEB – CashierDecember 2014 – December 2019 Help each customer throughout their checkout process and ensure all steps are taken so the customer has a great experience and leaves the store content. Education Texas A&M UniversityJanuary 2016 - May 2019 Bachelor of Science – Biomedical Sciences College Station High School DiplomaJanuary 2012 – December 2015 Skills Leadership & Management Accountability Adaptability & Flexibility Word & Excel Collaboration & Teamwork Critical Thinking Interpersonal Skills Motivation Problem Solving Computer Skills Organization Creativity References Joe Haight (ERI – Operations Manager)-/ - Jose Arevalo (HEB – Manager in Charge)-/ -