Brittany Sabatino

BRITTANY SABATINO 916 Britta Lane Geneva, IL 60134 E:-Ph: - Education Kansas State University, Manhattan, KS Graduate Studies, MA, Adult Training and Leadership International Academy of Design and Technology, Chicago, IL Bachelors Degree of Merchandising Management Experience Dealer Inspire Product Owner, Conversations Responsible for productivity of Conversations Chat Tool Utilize SCRUM framework to deliver features PSPO Certified Product Owner Coordinate internal teams to ensure successful launches from start to finish Research and Analyze current market trends and needs to build backlog enhancements August 2018- Present Success Manager Part of a team responsible for the performance and retention of Conversations Chat Tool Client facing and training on product features Review reporting and coordinate client strategies with account managers Manage over 275 accounts to ensure ROI Coordinate with internal teams to streamline communication and workflow Communicate with Product Developers feature request, client feedback and troubleshooting concerns May 2017- August 2018 H&M District Controller- Chicago South Responsible for ensuring the profitability of an $85M district with 27 stores & 800+ employees Achieved +6.9% Budget Sales, +4.6% Budget SPT, 33% Profit in 2015, with Highest Efficiency Award in the US Ensure correct allocations for all garments in stores to drive selling, create best customer shopping experience and reduce reductions Coach stores on operations to ensure customer satisfaction in store and profitability with business Schedule deliveries to ensure customer selection is available in stores Write Budgets for the District, Stores, Facilities, Security, and Merchandising and secure all Financial Planning Coached and produced the first Store Operations Store in the country according to Global standards Taught Global Profitability and Global Leadership Workshops in US and Canada Oversaw Regional Budget during Maternity Leave for Regional Controller June 2014- April 2017 Store Manager- Woodfield Mall Successfully operated store during rebuild while achieving budget +10% Achieved 28% staff turnover in 2013, lowest turnover at that store since it opened and lowest in the district that year Increased Shop Logistics score by 82% in 2013 through store operations and efficiencies Promoted 6 people in 2013, 1 Visual Merchandiser and 5 FT Supervisors through strong development and coaching follow up April 2013- June 2014 District Recruitment, On-boarding, Training & Development Manager Trained Recruitment Workshop to Store & Department Managers, focusing on Legal aspects of hiring and technical recruitment Created the new Training Program for Leaders in the US with partnership from Swedish HR Team through Symbolic Leadership Coached Sales Advisor Train the Trainer Workshops for the District Supported SMs with Employee Relations issues regarding terminations, focusing on how to retain talent Coach SMs with difficult conversations focusing on retention and development Follow up weekly with staff levels and focus stores to create action plans July 2012- August 2103 Store Manager – Geneva Commons Department Manager – Geneva Commons / Oakbrook Center Sept. 2011- April 2013 August-