Brittany Meredith Stargel

BRITTANY STARGEL - EXPERIENCE BARCLAYCARD/ RELATIONSHIP MANAGER 09/2017 – 03/2018 Inbound call center agent responsible for assisting customers with credit card accounts, resolving issues with credit card holds, declines and limits, Filing disputes and fraud claims on the customers behalf. 5/3RD BANK/ DISPUTES RESOLUTION AGENT 03/2017 – 08/2017 Inbound call center agent responsible for assisting customers with filing dispute and fraud claims on their bank accounts - WWW.LINKEDIN.COM/IN/BRI TTANY-STARGEL- LINK TO OTHER ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG OBJECTIVE To obtain a position with a reputable facility where I can expand and utilize my skills and provide the highest quality of satisfaction. SKILLS • LAY IT STRAIGHT/ ADMINISTRATIVE ASSISTANT 08/2016 – 03/2017 Responsible for the sales of Granite and Tile, day to day management of the store, filing paperwork daily, payroll, managing customer information and scheduling installation appointments, keeping records of inventory and cleaning storefront TATA CONSULTANCY SERVICES/ HELPDESK ANALYST 06/2015 – 11/2015 Inbound call center agent responsible for assisting numerous clients with IT issues involving the Mckesson Software, ticketing it issues in the system and sending them to the correct technician RDI MARKETING/ CUSTOMER SERVICE REPRESENTATIVE 08/2014-03/2015 Inbound call center agent responsible for assisting customer enroll/ drop and maintain energy supply services, retention of customer that have or were thinking of leaving the program CPR Certified NETRADA/ CUSTOMER SERVICE REPRESENTATIVE • Reliable -Shows up on time • Honest and TrustworthyHandles responsibility to get the job done • Medical Terminology • Good Attitude- Willing to do whatever it takes to get the job done • Dedicated- Hard working and eager to learn • SAP/CRM System trained 11/2012 – 07/2014 Inbound customer service rep responsible with assisting customers with online orders placed with several different clients, resolving any issues with orders, email complaints, reorder and reshipment of items, placing and cancelling orders. EDUCATION HIGH SCHOOL DIPLOMA/2004 Withrow International High School BACHELORS OF SCIENCE IN BUSINESS ADMINISTRATION/PRESENT University of New Orleans VOLUNTEER EXPERIENCE OR LEADERSHIP • • March of Dimes 2015 Flying Pig Marathon 2010-Present • SPCA - 2