Brittany Keller

Brittany Keller

$20/hr
Jill-of-All-Trades: Product Development Engineer, Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
37 years old
Location:
Las Vegas, NV, United States
Experience:
9 years
Brittany Keller-- Relevant Experience: Ecokashi, Las Vegas, Nevada Warehouse and Marketing Assistant​, October 2018-October 2019 ● Prepare product following standard procedures ● Maintain inventory and supplies ● Package and ship orders as needed ● Design new website for cannabis liquids portion of business Hasbro, Pawtucket, Rhode Island Cost Engineer, Expression Brands​, January-August 2018 ● Develop mold plans, assembly style, parts list, and basic mechanisms based on inputs from design, marketing, packaging, and product engineering ● Determine the affordability of design concepts based on the previously created plans and parts lists ● Review costs with cross-functional team and initiate cost reduction conversations ● Review quotes from Far East vendors for accuracy to design spec and expected costs Newell Brands, Downers Grove, Illinois Product Development Engineer, Writing & Creative Expression,​ January-December 2017 ● Accountable for product execution (function, performance, cost and on time delivery of product). ● Establish engineering direction and lead engineering reviews. ● Use defined standards to determine acceptable levels of performance and quality relating to assembly and use. ● Design and develop new products by generating or updating 2D/3D CAD models and drawings. ● Create product and performance specifications, product cost estimates, DFMEAs, DVPRs, and other supporting documents. ● Use prototypes and proof-of-concept models to validate that designs meet all performance and product safety requirements. ● Work with colorant suppliers to match and approve color masters to a given spec. ● Collaborate with a cross-functional team including industrial design, sourcing, brand, marketing, and Far East vendors. Kids II, Inc., Atlanta, Georgia Product Development Engineer,​ November 2009-March 2011 ● Accountable for product timelines and milestones from initial concept through production start for infant seat line, including proof of concept models, cost analysis, salesman samples, instructional guides, and bulk production. ● Communicate with Far East teams during all phases of design development, tool construction, new materials selection & production units and their compliance with expected construction, quality, function, and performance specifications. ● Estimate product costs, and recommend cost reduction options and schedules with vendors and suppliers. Other Experience: Alaska Shore Tours, Location Independent Marketing Assistant,​ May 2015-September 2016 ● Create 6-8 new, unique pieces of content for the AKST websites (​Skagway​, ​Juneau​, and ​Ketchikan​). ● Create weekly newsletters for 2000+ subscriber list ● Update tour descriptions to follow SEO best practices Viator, Las Vegas, Nevada Customer Relations Representative​, November 2015-February 2016 ● Handle customer complaints and refund requests using given guidelines. ● Contact tour operators regarding tour operations, complaints and refunds. ● Train new email reps on refund processes. Alaska Excursions, Skagway, Alaska Tour Guide​, Summer Seasonal, May 2013-September 2016 ● Drive 25 passenger minibus from Skagway to Dyea camp, giving narrated tour along the way. ● Meet and greet guests at their arrival, and equip them with all necessary gear. ● Lead small groups through the zipline course safely and efficiently while ensuring that each guest has a unique and fun experience. ● Check and maintain all lines, platforms, harnesses, and trolleys. ● Instruct new guides in proper form, safety, and entertainment techniques. Telluride Ski & Golf Resort, Telluride, Colorado Lift Operator​, Winter Seasonal, November 2011-March 2014 ● Ensure that guests get on and off the lifts in the safest and most efficient way possible, while providing them with a high level of guest service. ● Open and close lifts ● Maintain proper loading and unloading ramps ● General lift area snow removal work. Education: Georgia Institute of Technology​, Atlanta, Georgia, B.S.M.E., May 2009, GPA: 3.23/4.0 Smartly - Business Degree Programs​, Online, M.B.A., January 2018 Skills and Activities: ● First Aid, CPR, and AED certifications ● Familiar with rapid prototyping machinery, and basic machining equipment and tools ● Working knowledge of CAD (CREO), plus illustration and rendering programs ● Excellent communication, team-oriented skills; experienced in project management
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