Brittany Fox

Brittany Fox, MBA 24943 State Highway 58 N #1, Decatur, TN 37322 - ♦-Versatile project manager and information systems professional with leadership and support in healthcare and business industries eager to contribute education and experience toward supporting a dynamic organization in maximizing performance and results. SKILLS ♦ In depth experience in client-focused industries focused on delivering world class patient and customer service. ♦ Background in project management, business management, information systems, healthcare operations, software administration and configuration, data collection, business financials, and staff management. ♦ Strong analytical capacity to promote development and maintenance of applications and procedural processes to reduce redundancy, improve accuracy and efficiency, optimize performance, and achieve organizational objectives. ♦ Outstanding organizational skills, proven leadership skills, and interpersonal relationship-building techniques. ♦ Demonstrated capacity in critical thinking, handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment. ♦ Excellent communication skills and ability to adapt to any situation while working in team and independent environments. ♦ Technically proficient in Linux and Unix environments. Ability to work from command line/shell. Microsoft Office Suite including MS Project, Windows OS, Networking, Windows Server, SQL Database systems, graphic design software, and ability to easily adapt to new processes and systems. EXPERIENCE Covenant Health / Applications Analyst/Project Manager MAY 2017 - PRESENT, KNOXVILLE, TN Project management including defining, building, implementing, and supporting multiple software applications across the enterprise. Implementation of various applications in practices including Cerner and M*Modal applications. Workflow development for physicians and clinical staff. Training program content and class instruction. Defined concept, timeline, targets, and metrics measured to determine provider implementation success. Working with cross-functional teams to meet objectives including issue resolution, interfacing, and end-user functionality in a client/server environment. Experienced in running queries, command and component build, server cycling, and issue identification and resolution across target applications implemented including electronic health records and voice dictation systems. Otolaryngology Head/Neck Surgery Associates / Chief Information Officer OCTOBER 2013 - FEBRUARY 2017, KNOXVILLE, TN Set objectives and implemented strategies relating to all aspects of information systems. Linux administrator with oversight of 4 VM's containing PHI. Evaluation and management of all technology including servers, hardware, databases, AP's, firewalls, and all communication systems including applications and VoIP technology. Project management with successful implementation of EMR from conception to post-implementation upgrades to meet Meaningful Use and business continuity objectives. Strategic planning, change management, and risk assessment including Pen Testing. Physician and staff workflow development and training on all information systems. Contract evaluation and budgetary management for growth and location expansion with facilities and service providers. Oversight of staff including staff development, training, and discipline. Developed and maintained company website, SEO, referral tracking, data analytics, and content development. Otolaryngology Head/Neck Surgery Associates / Marketing Coordinator - Graphic Designer OCTOBER 2013 - FEBRUARY 2017, KNOXVILLE, TN Marketing material creation and use of graphic design software. Marketing to referral sources including physicians and hospitals and public relations including media outreach, networking, and maintaining community presence through various initiatives. Process improvement and project management in advertising strategy, creation, and contracting. Development and implementation of SEO, SEM, and social media marketing initiatives including branding across platforms. Google Adwords strategy creation and management. Google Analytics monitoring, web development, and content creation for web marketing presence. Coordinated continuing medical education events and directed programs to provide brand awareness. Amedisys Home Health & Hospice / Business Office Specialist JANUARY 2012 - OCTOBER 2013, ATHENS, TN Maintained smooth running business office at multiple locations, while providing excellent patient services. Duties include speaking with patients, families, and referral sources, including marketing to sources at physician’s offices, frequent travel to other care centers, implementing new procedures, staff training and development, HR functions, medical supply management, scheduling, file maintenance, electronic health record management, cost reduction, billing, payroll, data input, staff tracking, managerial responsibilities. EDUCATION University of Phoenix / Master of Business Administration / F ​ EBRUARY 2015 University of Phoenix / Bachelor of Science in Health Administration & Health Information Systems / ​OCTOBER 2011 University of Phoenix / Associate of Arts in Healthcare Administration / M ​ AY 2009