Brittany Cozart-
Profile
Detail-oriented worker with administrative experience. Strong customer service and
communication skills. A self-starter and quick learner. Versatile skill set with experience
in customer service, sales, written, and oral communication. Recognized skills in
mentoring, mediating between employees, and leading team projects.
EXPERIENCE
Program Leader
Big Brothers Big Sisters; Lafayette, LA 2018- Present
● Specialize in the screening of children and volunteers enrolling in the communitybased program, provide technical training and monitoring to maximize the potential for a
successful and healthy match.
● Screen all children and prospective volunteers according to agency standards.
● Conduct office interviews, home visits for the client and volunteer.
● Provide on-going monitoring of matches and goal setting, keeping records of all
meetings and contacts.
● Provide written assessments and recommendations for both the volunteer and the
child.
● Conduct orientation and pre-match training for prospective volunteers, children
entering the program and the child’s legal guardian. Provide child safety information for
volunteers, parents and children applying for service.
• Thoroughly train new Enrollment/Matching Team staff members, utilizing BBBSA
training materials, and assuring quality orientation and training according to agency
procedure.
• Meet regularly with VP of Programs to review individual and team performance, and
receive and review progress on special projects. Receive feedback graciously and
implement directives in a timely manner.
Support Coordinator
Medical Resources and Guidance; Lafayette, LA-
● Organizes, facilitates and conducts meetings and training sessions for staff and
parents.
● Conducts at least one evening home visits a month to each enrolled family and
Assists parents in developing individualized short-and long-term goals and in
accomplishing them.
● Participates in community boards, councils, advisory groups, etc., representing the
agency.
● Acts as an advocate for Migrant and Seasonal Head Start families and promotes their
ability to advocate for themselves.
● Submits accurate, prompt reports as requested by center director or grantee staff.
● Ensures absolute confidentiality with respect to information records concerning
families and children.
● Performs ongoing recruitment, and documents accurately.
Brittany Cozart-
Care Coordinator/ Administrative Assistant
Dermasurgery Center; Lafayette, LA-
● Front desk operations which include answering phones, scheduling appointments,
check-in and checkout.
● Calculating and collecting patient payments.
● Preparing patient charts.
● Able to check and read insurance eligibility and put in coding for billing.
● Completing Prior Authorizations through patient’s insurance.
EDUCATION
University of Louisiana at Lafayette; Lafayette, LA
General Studies of Behavioral Studies; May 2014
PROFESSIONAL ORGANIZATION/SKILL
● Adobe, Excel, Microsoft Word, Power Point.
● Proficient in ADP Workforce Now HRB, ADP Payroll, everify.
● Proficient in QSR Soft, Access MCD, E*Restaurant
● Proficient in EMR programs such as; Caretracker and Advanced MD.
● Otis and LASRS
References
Kristin Mayeaux; Manager at Dermasurgery Center
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Christy Howes; HR Manager at JcPenney
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Elaine Rudoplh; Co- Worker at Dermsurgery Center
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