Brittany
Binney
Highly astute Online Chat Specialist offering a passion for working with
Chat Support
Specialist
time management and problem-solving skills.
Contact
Address
Monroe, MI 48162
others. Smart and determined about finding the right solution for the
customer the first time. Looking to gain and maintain full-time position
that offers professional challenges utilizing interpersonal skills, excellent
Work History
2023-11 -
AI LLM Response Moderator-Freelance
Current
Confidential Employer
Any and all information pertaining to this position is
Phone
strictly confidential and I am unable to provide any
-
E-mail-
detail.
2023-01 -
Transcriptionist
Current
Rev, Inc., Remote
Followed specific guidelines and style rules to meet
Websites, Portfolios,
Profiles
clients' requirements and maintain consistency.
Stayed current with industry terminology to provide
accurate transcription services.
https://www.linkedin.com
Performed freelance work with flexibility to meet
/in/brittany-binney-
employer-set deadlines.
7418b98b/
Reviewed and edited transcripts to verify and
provide accurate and complete information.
Skills
Edited drafts created from speech recognition
software.
Information Security
Transcribed sensitive documents with complete
confidentiality.
Complaint Resolution
Professional Telephone
Demeanor
Customer Service
Computer Proficiency
Excellent Grammar
45 WPM
2019-03 -
Paraprofessional Aide
2020-07
Monroe Public Schools, Monroe, MI
I was a paraprofessional assistant for a student with
epilepsy. I was with the student at all times during the
school day to ensure their safety and well-being, as
well as monitor for any possible medical emergency. In
case of medical emergency/seizure, I was trained in
seizure protocol and administration of emergency
rescue medication. I did not quit this job, nor was I
Attention to Detail
fired, I was laid off with pay at the start of the
Interpersonal and Written
pandemic. Some of my other duties included, but were
Communication
not limited to;
Cultural Awareness
Collaborated closely with classroom teachers to
ensure all students' needs were met effectively.
English Language
Supported implementation of Individual Education
Plans for students with disabilities.
Patience and Tolerance
Monitored student progress and assisted with
Readability Improvement
assessments as needed.
Facilitated communication between school
Emotional Intelligence
personnel, families, and outside agencies.
Deadline Attainment
Demonstrated patience, compassion, and empathy
in various situations.
Writing
Communicated student progress and concerns to
teacher.
Conferred with IEP team to assist in evaluating
special education student progress.
2016-05 -
Cleaner Helper
2016-09
Stathakis, Monroe, MI
Handled equipment, chemicals, and materials
properly and with caution.
Ordered and stocked cleaning supplies based on
current workload and upcoming jobs.
Organized and used industrial cleaning products
following strict safety procedures.
Used time management and efficient cleaning
methods to meet deadlines.
Emptied trashcans and transported waste to
collection areas.
Cleaned and polished glass doors, mirrors and other
surfaces to maintain professional appearance.
Confirmed all cleaning tools and equipment were
stored properly after use.
Cleaned and sanitized bathrooms, kitchens and
other similar areas according to established
protocols.
2014-04 -
Restaurant Hostess
2014-08
Cracker Barrell Old Country Store, Monroe, MI
Prepared dining room for service by cleaning ,
organizing tables and placing table settings.
Monitored front entrance for new guests while
assisting servers by taking and delivering drink
orders.
Answered customer questions about hours, seating,
and menu information.
Delivered unparalleled service to drive positive
dining experience and repeat customer visits.
Supported servers, food runners, and bussers with
keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads
and calculate accurate wait times.
Cultivated positive guest relations by managing
information and orchestrating speedy seating.
Collected information from arriving customers to
seat groups or place them on waitlist.
Complied with food safety and food hygiene
regulations to safeguard public health.
Resolved guest and employee complaints to
maintain complete customer satisfaction and
workforce effectiveness.
Worked with front of house staff to move tables and
adjust seating to accommodate groups with special
requests.
Assigned patrons to tables suitable for needs and
restaurant section rotation.
Education
GED
Orchard Center - Monroe, MI
