Britney Simpson

Duties and Skills:

Customer Service Support

➡️ Provide prompt and friendly customer service via voice, chat and email.

➡️ Address inquiries, resolve issues, and ensure client satisfaction.

➡️ Maintain a professional and empathetic tone in all interactions.

Administrative Tasks:

➡️Calendar management: Schedule appointments, meetings, and reminders.

➡️Email management: Sort, prioritize, and respond to emails efficiently.

➡️ Data entry: Accurate input of information into spreadsheets or databases.

➡️ Document preparation: Create and format documents using Microsoft Word or Google Docs.

➡️ File organization: Organize files, folders, and digital assets.

Sales Support:

➡️ Assist with lead generation and prospect research.

➡️ Prepare sales materials, presentations, and proposals.

➡️ Follow up with potential clients and manage sales pipelines.

➡️ Coordinate sales meetings and track progress.