Britney George

Britney George PROFESSIONAL SUMMARY Detail-oriented and dependable professional with a Certificate in Medical Billing and Coding and extensive customer service experience across fast-paced, client-focused environments. Skilled in data entry, insurance billing, administrative tasks, and accurate financial handling. Known for strong communication, problem-solving, and the ability to work independently in remote settings. Seeking a work-from-home role where accuracy, organisation, and professionalism are essential. CORE SKILLS Remote & Admin Skills: Data Entry, Email & Phone Communication, Front Office Support, Appointment Scheduling, Multi-tasking, Customer Support (Phone/Chat), Remote Team Communication, Time Management Technical Skills: Medical Billing & Coding (ICD-10, CPT, E/M), Insurance Claims Processing, Microsoft Office Suite (Excel, Word, Outlook), Computer & Internet Proficiency, Cash Handling & Money Management EDUCATION Community Care College Medical Billing and Coding Certificate — Graduated September 2025 Emporia High School —High School Diploma, 2018 WORK EXPERIENCE Customer Care Specialist– |- Handled high-volume calls, managed billing, utility services, and Money Management. Handled inbound and outbound calls. FedEx — Package Handler- • Managed high-volume logistics with strong accuracy and time management. • Coordinated with team members and handled inbound calls professionally. • Maintained an organised workflow in a fast-paced environment. Wee Too — Waitress- • Delivered excellent customer service while handling multiple tasks efficiently. • Processed payments accurately and maintained organised records. • Maintained cleanliness and supported smooth daily operations. Subway — Sandwich Artist- • Provided efficient, friendly service and resolved customer concerns promptly. • Handled cash transactions and followed store procedures with accuracy. Wendy’s — Cashier- • Delivered consistent and professional customer service. • Managed cash transactions and balanced the drawer with accuracy. Whistle Stop Café — Waitress / Cook / Cashier | Melvern, KS |- • Took orders, prepared meals, and handled payments with accuracy. • Ensured cleanliness, organisation, and a positive customer experience