Brighton Ooko

BRIGHTON OOKO’s CURRICULUM VITAE Upwork: https://www.upwork.com/freelancers/~017ffffc2c92599d4d LinkedIn: https://www.linkedin.com/in/brightonooko/ PROFESSIONAL SUMMARY Strategic and results‑oriented IT Project Manager with 10+ years of experience leading technical teams, managing digital projects, and delivering technology solutions for global clients. Strong background in IT operations, web technologies, system administration, and remote team leadership. Proven ability to manage full project lifecycles — from requirements gathering and planning to deployment and performance optimization. Top Rated Upwork professional with 9,500+ hours worked and 100% Job Success Score, demonstrating consistent delivery, stakeholder satisfaction, and high accountability in remote and distributed environments. IT PROJECT MANAGEMENT COMPETENCIES • • • • • • • • • • IT Project Lifecycle Management (Initiation → Planning → Execution → Monitoring → Closure) Agile & Iterative Workflows Technical Requirements Gathering & Documentation Stakeholder & Client Communication Risk Assessment & Mitigation Planning Scope & Change Management Quality Assurance & UAT Coordination Resource Planning & Task Allocation Performance Metrics & KPI Reporting Remote & Cross‑Functional Team Leadership PROFESSIONAL EXPERIENCE Operations Lead Manager / IT Project Lead Invisible Technologies | 2015 – Present - Lead a distributed technical operations team of 15+ members across multiple concurrent digital and data projects. - Oversee project scoping, task breakdown, timeline planning, and milestone tracking. - Coordinate technical workflows involving data systems, automation processes, and client platforms. Monitor KPIs, quality metrics, and SLA compliance to ensure high service standards. - Act as primary point of contact between stakeholders and operational teams. - Identify system inefficiencies and implement process improvements to enhance productivity and reduce risk. - Conduct performance reviews, training, and technical onboarding for new team members. IT Project Manager / Senior Technical Freelancer (Remote) Upwork Global Clients | 2013 – Present - Managed end‑to‑end delivery of web development, SEO, system configuration, and digital infrastructure projects. - Coordinated technical implementations including WordPress deployments, website optimization, and database‑driven projects. - Gathered business and technical requirements and translated them into structured project plans. - Oversaw website builds using HTML, CSS, PHP, JavaScript, and MySQL. - Managed timelines, sprint tasks, and deliverables across international clients and time zones. - Developed structured reporting dashboards and documentation to track progress and outcomes. - Maintained long‑term client engagements through consistent technical performance and clear communication. IT Intern – System Administration Agro‑Chemical Company | 2013 – 2014 - Supported network administration, hardware troubleshooting, and system maintenance. - Assisted in managing user accounts, permissions, and system security configurations. - Contributed to internal IT documentation and support workflows. Assistant Computer Officer Otieno Oyoo High School | 2012 – 2013 - Provided technical support and managed institutional IT resources. - Assisted in maintaining computer labs, software installations, and system configurations. EDUCATION Bachelor of Science in Information Technology Multimedia University of Kenya | 2012 – 2015 Certificate in Computer Studies | 2010 – 2011 TECHNICAL SKILLS • • • • • Project & Collaboration Tools: Google Workspace, Excel, Task Tracking Systems Web Technologies: HTML, CSS, PHP, JavaScript, MySQL CMS Platforms: WordPress Data & Reporting: Google Sheets, Performance Dashboards IT Operations: System Administration, Technical Support, Process Optimization LANGUAGES • • English – Fluent Swahili – Native (Professional Translation & Communication) PROFESSIONAL STRENGTHS • • • • • Strong analytical and technical problem‑solving skills Ability to align business objectives with IT solutions Excellent stakeholder communication and documentation skills High adaptability in remote and fast‑paced environments Proven leadership in distributed technical teams REFERENCES Miles Gullingsrud - VP of Operations Invisible Technologies