Bright Omoriame

BRIGHT OZAKAFE OMORIAME Ikotun, Lagos, Nigeria Phone No: -, E-mail:-Social media: LinkedIn || Medium PROFESSIONAL SUMMARY Experienced Sales and Marketing Specialist with 5 years of proven success in driving business growth across sales, marketing, customer support and real estate. I help businesses grow by generating quality leads, running targeted campaigns and closing deals that boost revenue. I’m skilled at creating personalized marketing strategies, delivering responsive customer support and building strong customer relationships that support long-term success. A focused and experienced professional with a deep understanding of market dynamics, customer needs and business development. SKILLS AND COMPETENCES • • • • • • • • • • Customer Support, Client Relations & Retention Virtual Assistance & Administrative Support Email & Calendar Management Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Microsoft Teams) Google Workspace (Docs, Sheets, Forms, Gmail, Calendar) Data Entry & CRM Tools (HubSpot, GoHighLevel) Project & Task Management Tools (Trello, Asana, Notion) Social Media Marketing & Automation Problem-Solving & Active Learning Strong Communication & Empathy PROFESSIONAL EXPERIENCE Lead Generation Intern GAOTek Inc, London, UK. Remote May 2025 – Present • • • Successfully generate an average of 150 qualified leads per day using tools like Apollo and Mailmeteor and Thunderbird for targeted outreach campaigns. Manage and track campaign progress, lead responses, and follow-ups through organized CRM entries and Google Sheets dashboards. Support the sales team by continuously refining lead sources and outreach methods, helping to improve conversion rates and pipeline growth. Sales, Lead Generation & Customer Support Specialist (Commission-based) Ai2Market, California, USA. Remote April 2025 – Present • Provide Virtual Assistant support to the sales team, including handling CRM updates, scheduling, email communications, and data entry. • • Collaborate with the lead manager to refine lead qualification criteria, monitor response rates, and ensure clean, high-quality prospect data for the sales pipeline. .Manage outreach campaigns via both AI-powered outreach software and Apollo, crafting tailored messages and follow-up sequences. . Customer Support and Lead Generation Specialist Stanco Real Estate & Consultant, Ikorodu, Lagos, Nigeria May 2023 - April 2025 • • • • • • • Helped clients through the process of buying, selling or renting properties by answering their questions and doing regular follow-ups. Scheduled property viewings and supported clients during inspections to make sure everything went smoothly. Managed and updated property listings to make them more appealing and attract potential buyers or renters. Found and followed up with potential leads using tools like CRM and email campaigns to turn interest into real appointments. Helped close over 100 property deals in 2 years, which played a big role in increasing the company’s revenue. Set up a simple lead follow-up system that made it easier to turn inquiries into real clients—boosting our success rate by 30%. Built good relationships with clients by being consistent and helpful, which led to repeat business and referrals. Customer Support Specialist SW Marketing. Lagos, Remote (E-commerce) May 2021 - Nov 2023 • • • • • • • Handled customer questions and complaints through email, chat and social media, making sure they got fast and helpful responses. Helped update and manage customer info so it was easy for the team to follow up and stay organized. Solved common issues like order tracking, returns and product concerns, keeping customers happy and reducing stress for the team. Collected customer feedback and shared it with the team to help improve products and services. Worked closely with the fulfillment and supplier teams to make sure customer problems got fixed quickly. Cut down customer wait times by 40% by helping set up a simple and faster support system. Maintained a high customer satisfaction rating (above 90%) through consistent follow-ups and clear communication. EDUCATION Bachelor of Science (B.Sc.) in Physics Ambrose Alli University, Ekpoma, Edo, Nigeria || 2017