Bright Ogban

Over the past six years, l've worked in customer-facing roles as a Customer Service Representative and Customer Support Specialist, collaborating with telemarketing and cross-functional teams to drive customer satisfaction and retention. I handled both inbound and outbound calls, reaching out to clients for loans, insurance, and real estate services, and ensured they received timely, high-quality support. My experience highlights strong communication, client acquisition, and problem-solving skills, with a consistent focus on delivering excellent customer experiences.