Bright Obioma Amaho

AMAHO BRIGHT OBIOMA Address: Odogbolu street, Aguda Surulere, Lagos State. Phone: - E-mail:- Professional Summary • Hardworking individual with skills in word processing, time management, and scheduling. Analytical problem solver comfortable working in fast-paced environments with minimal oversight. • Enthusiastic, dedicated, smart working graduate with great communication skills and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Eager to secure an entry position to utilize acquired training and skills. Ready to help the organization achieve company goals while making a significant contribution to the success of the company willing to seek and maintain a fulltime position. . Skills • Clear Communication Skill • Processes implementation • Problem Solving & Team Management • Time Management Skill • Teamwork & Adaptability • Goal Oriented & Microsoft Office Skills • Active Listening & Public Speaking • Office Management • Computer & Social Media Skills • Report Creation & Analysis • Decision-Making Skills • Topnotch Customer Service Skill Education Bachelor of Science (BSc): Bussiness Management 2019 Imo State University, Imo State. Work History Dec. 2022- Present Customer Support Specialist GUARANTY TRUST BANK, Lekki, Lagos State. • Managing large amounts of inbound and outbound calls in a timely manner. • Following call center scripts when handling different topics. • Identifying customer’s needs, clarify information, research every issue and providing solutions. • Meet personal/team qualitative and quantitative targets. • Seize opportunities to up sell products when they arise. • Work closely with team leads, supervisors to ensure synergy and all time customer satisfaction. • Promote good listening skills. • Manage length calls. Oct. 2015 – Aug 2016 Secretary OPTILENS EYE CLINIC, Lagos State. • • • Answered multi-line phone system and enthusiastically greeted callers. Maintained electronic filing systems and categorized documents. Screened visitors and issued badges to maintain safety and security. • • Handled daily scheduling tasks and provided administrative support for the entire department, and also composed inter-office correspondence and provided product and service information to customers. Created and updated records and files to maintain document compliance. • Maintained daily report documents, memos, and invoices. • Provided clerical support to company employees by copying, faxing, and filing documents. . Dec. 2021 – Jul. 2022 NYSC L A GRAMMAR SCHOOL, Ipetumodu, Osun State. • Worked as a teacher throughout my service year. Courses, Training & Certification • National Youth Service Corps (NYSC) 2022 • Human Resource Management 2022 • CIPM WIP Interests • Reading, Meeting New People, Traveling, and Business Referee Available on request .