Bridgette Tswelopele Mokoena

Hello! I’m Bridgette, a highly motivated and detail-oriented virtual professional with a strong background in administration, operations coordination, customer service, and project support. With over 5 years of experience supporting teams across various industries, I bring a reliable, efficient, and solutions-driven approach to every task I take on.

My career journey has equipped me with a solid foundation in managing schedules, coordinating remote teams, handling client communications, resolving queries, and supporting back-office operations with precision and care. I’m tech-savvy and well-versed in tools such as Microsoft Office Suite, Google Workspace, Trello, Slack, Zoom, and ticketing platforms like Zendesk and Gorgias. I adapt quickly to new systems and pride myself on staying organized, even in fast-paced and high-pressure environments.

I’ve worked with both startups and established companies, always with a focus on delivering value through excellent service, proactive communication, and a “can-do” attitude. Whether I’m managing an inbox, tracking project timelines, coordinating service requests, or monitoring quality standards, I aim to make life easier for the people I support — allowing them to focus on the big picture while I handle the details.

What sets me apart is my combination of soft skills and structure. I’m professional, yet approachable; a self-starter who also collaborates seamlessly with diverse teams. My background also includes coaching and mentoring team members, managing high-volume workloads, and maintaining strong customer relationships.

I am currently looking to expand into remote roles that allow me to support international clients, grow my skill set, and learn new tools and workflows. I’m especially excited about roles that involve livestream support, project assistance, customer success, or operations — anywhere I can bring calm, structure, and insight to help teams work better.

If you’re looking for someone who is dependable, adaptable, and committed to getting things done with excellence and heart — I’d love to connect.

Let’s build something great together!