Brianna Barrett

N Brianna Barrett Contact --Bethlehem, PA 18020 Education G.E.D Northampton Community College Fowler Family Southside Center Bethlehem, PA Key Skills -Customer Service -Inbound and Outbound calling -Word Processing -Error Identification -Document Processing -Data Accuracy -Microsoft excel -Data Collection -Microsoft PowerPoint -Spreadsheets -10-key -Payment Processing -ID verification Summary: Excellent track record resolving issues, increasing customer satisfaction, and driving overall operational improvements. Provide friendly and knowledgeable customer service to increase customer loyalty. A Keen eye for detail and to meet deadlines on time. Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality. Highly motivated employees with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience JAN 2023 – CURRENT Data entry| Upwork Freelance -Performed data entry from paper documents, emails, and other sources into computer systems. -Created spreadsheets to track data entries -Reviewed existing information for accuracy and made necessary corrections. May 2023-CURRENT Home Health Care Aide| Home Instead - Preparing meals for lunch and dinner. - making the bed and doing laundry - Light housework. - Making sure to schedule doctor’s appointments and getting prescriptions filled. - Making sure clients take medications if they need them. - Driving to and from an appointment, or grocery store. - Going through mail and emails. - Answering phone calls. JAN 2023 – CURRENT Sales Agent| Shyftoff - Virtual Assistant - Email -Selling products over the phone, customer service, making sure customers are happy with their product. -Engaged positively with each customer, providing professional and polite support for sales and service needs. -Continuously met sales goals via strategic prospecting. AUG 2020 – JUL 2022 Personal Shopper |Instacart -Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishables foods cold or fresh. -Satisfied customers with quick, accurate service under tight deadlines. -Completed pickup and shopping orders for customers within local area. -Verified accuracy and completeness of data entry into database system OCT 2018 – AUG 2020 Cashier | Wegmans -Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. -Performed other duties as assigned by management. OCT 2015 – OCT 2018 Cashier| Giant -Worked closely with front-end staff to assist customers. -Trained new Team members in cash register operation, stock procedures, and customer services. -Kept records of purchases; maintained orderly appearance of check out area; restocked supplies as needed. Cover letter My name’s Brianna. I am a hard, dedicated, and loyal worker. I always make deadlines when given one. I am a team player, but I also can work alone unsupervised.