Brian Wood

Brian G. Wood Confidential ======================================================================================= PROFESSIONAL BRIEF February 2021 Brian G. Wood. 2 Sunny Acres, Sam Boucaud Road, Santa Cruz. Trinidad & Tobago. West Indies Mobile: - E-mail:- ACADEMIC HISTORY Master of Commerce (M. Comm.) in Marketing for Industrializing Countries. The University of Strathclyde. Glasgow, Scotland. UNITED KINGDOM. (1984) Bachelor of Arts (B.A.) in Business Administration and Sociology. Brock University. St. Catharines, Ontario. CANADA. (1983) Managing Organizational transformations Workshop University of the West Indies, Institute of Business, St Augustine, Trinidad & Tobago (1994) Data Communications “Basics of Broadband” University of California, Berkley USA (1999) Performance Excellence / Service Excellence / Creating a Dynamic Employee Orientation The Ritz-Carlton Hotel Company LLC., Maryland, USA (2005) Creating a Market Focused Organization (Executive Program) Northwestern University. Kellogg School of Management, Illinois, USA (May 2006) PROFESSIONAL HISTORY Lead Consultant Brian G. Wood & Associates Sep. 2016 - Present I provide professional consultation in the fields of Retail Sales & Marketing, Lottery & Gaming, Business Process Design & Optimization, Strategic Planning and Digital Transformation. Business Lecturer (Bachelors’ & Masters’ Degree levels) Aug 2014 - Present I have and continue to deliver courses at the Masters’ and Bachelors’ degree levels on behalf of SITAL College, Arthur Lok Jack Graduate School, CTS College and The School of Higher Education. These courses include but are not limited to:     Digital Technology Management (University of Bedfordshire) Electronic & Mobile Commerce (Arthur Lok Jack Graduate School of Business) Business to Business Marketing (Australian Institute of Business) Global Enterprise (Australian Institute of Business) Chief Executive Officer BRIZA Technologies Limited Apr. 2011- Present I established this company to address the emerging demand in the market for paperless and mobile business process solutions. Based on the results of detailed business process re-engineering exercises, we deploy a range Page 1 of 3 Brian G. Wood Confidential ======================================================================================= of mobility software applications and hardware which are designed to automate the work of field employees. This results in quantum leaps in efficiency, productivity and accountability as paper-based business systems and processes are replaced by mobile technology. Country Manager Sep. 2005 – Mar. 2011 GTECH Latin America Trinidad & Tobago / GTECH Global Services Corporation Limited Reporting to the Vice President for Latin America (based in Rhode Island), I was responsible for the success and profitability of GTECH’s operations in Trinidad & Tobago. My team of forty-seven (47) staff, operated and maintained the national online electronic transaction network consisting of approximately, eight hundred and thirty (800) points of sale. During my tenure, I lead the transition from an in-house fixed radio network to an outsourced mix of GPRS and fixed IP Radio while increasing the customer base by 35%. We also became the second market in the world to introduce mobile handheld lottery terminals. All of this translated into a 60% increase in revenue over five (5) years Through this wireless network, we delivered lottery games, bill payment and mobile airtime top-up services to customers across the country. We were also responsible for formulation and execution of all marketing plans and budgets. Mobile Sales Manager TELECOMMUNICATIONS SERVICES OF TRINIDAD AND TOBAGO LIMITED (TSTT) Sep. 2000 – Jul. 2005 Reporting to the Vice President – Mobile Services, I lead the company’s Mobile Sales Team, which consisted of two hundred and thirty (230) persons. My responsibilities included satisfying the requirements of our Retail Customers, Corporate Customers, Dealers and Resellers. Under my leadership, the team successfully grew the mobile customer base from 60,000 to over 800,000. Revenue contributions to the company over the period grew from less than 10% to over 40% and were in excess of US$150m. My team led the development of a channel network of company owned retail stores (from five (5) to seven (7) locations) and Dealer retail outlets (from sixty (60) to one hundred and twenty-five (125) locations). We also successfully lead the introduction of prepaid mobile service, migrated the mobile customer base form TDMA to GSM and then GPRS technologies and introduced Mobile Internet, Electronic Top-Up and Calling Party Pays (CPP). Corporate Sales and Administration Manager TELECOMMUNICATIONS SERVICES OF TRINIDAD AND TOBAGO LIMITED. (TSTT) Jul.’98 – Aug. 2000 Reporting to the General Manager – Corporate Customer Services, I lead the team of eighty-five (85) persons, responsible for customer care, account administration and sales of an integrated telecommunications solutions, equipment and services to all Corporate Customers in North Trinidad and Tobago. This function was effected through Field Sales Representatives, Telemarketers and Administrative Support staff. The services sold included: data and voice circuits, ISDN, Frame Relay, PABXs and integrated network solutions. Our customer portfolio includes clients with single location, national and regional operations. Head of Marketing (on contract) PORT AUTHORITY OF TRINIDAD & TOBAGO Jul.’97 – Jun.’98 Reporting to the General Manager, I was responsible for cementing and enhancing the position of the Port of Port of Spain as the leading container transhipment hub in the southern Caribbean. This involved proactively engaging major shipping lines in Europe, South and North America. During my tenure the Port handled its highest volume of container cargo in its history and we also launched its first web presence (www.patnt.com). Marketing Manager (on contract) Jul.’96 – Jun.’97 National Quarries Company Limited Marketing Manager (on contract) Jul.’95 – Jun.’96 Ace Hardware/Geddes Grant Industries Limited Page 2 of 3 Brian G. Wood Confidential ======================================================================================= Marketing Manager Nov.’ 92 – Jun.’95 Hardware & Oilfield Equipment Company Ltd. Managing Director/Owner Mar.’92 – Oct.’92 Advantage Marketing Network Limited Marketing Manager (Jr.) Jul.’87 – Feb.’92 The West Indian Tobacco Company Limited Marketing Intelligence Officer Jan.’85 – Jun.’87 The Export Development Company of Trinidad & Tobago APPOINTMENTS Co-founding Director – The Friends of Judo Foundation Oct. 2018 - Present An organization dedicated to the development of Olympic judokas and the sport of Judo in Trinidad & Tobago Director – The Queen’s Hall Apr. 2018 – Present Member of the Board of the Queen’s Hall Performing Arts Centre Chairman – The Patrons of The Arts Foundation (Formerly The Patrons of Queens Hall) Feb. 2010 - Present This philanthropic organization is dedicated to the support the development of all forms of artistic expression in Trinidad & Tobago. I was elected Chairman in March 2017 Member - Crime & Justice Committee May 2011 - 2017 This is a sub-committee of the Trinidad & Tobago Chamber of Industry and Commerce Member - Rotary Club of Diego Martin Held the position of President in 2008/9. Also served as Chairman of several committees 1998 to 2014 Director – The Queens Hall Feb. 2010 – Nov. 2010 The Board was responsible for the oversight of The Queens Hall and of the auditorium at National Academy for the Performing Arts (NAPA). 12th May 2009 Independent Senator (Temporary) The 9th Parliament of the Republic of Trinidad & Tobago Director - San Juan Jabloteh Football Club Nov. 2009 – Feb. 2011 This Board oversaw the operations of this community based professional football club. Director - National Entrepreneurship Development Company 2008 – 2009 This state company focused on fostering and financing the development of small businesses. Page 3 of 3