Brian Paredes

Brian Paredes Social Media Manager | Virtual Assistant About Me I’m a creative Social Media Manager and Virtual Assistant from Quezon City, Philippines with hands-on experience in Customer Service Content Creation and Online Brand growth. I enjoy turning ideas into content that connects with people and supports business goals. I’ve worked with brands in events, lifestyle, and service-based industries, helping them build visibility, engage their audience, and communicate their value clearly across digital platforms. Professional Skills Social Media Management Email Marketing Digital Marketing Content Creation Administrative Assistance Certificates Aspiring VA Program under DNICZ VA Solutions Awarded: November 2025 Create and Design Digital Products Using Canva Awarded: July 2025 EF SET C2 Certificate Awarded: July 2025 Tools Canva CapCut Meta Business Suite Buffer Google Workspace Trello Notion MailChimp ActiveCampaign ClickFunnels WORK EXPERIENCE City Elite Group (Remote) Virtual Assistant September, 2025 - October, 2025 Planned, created, scheduled, and monitored social media content across multiple accounts and platforms. Executed email marketing campaigns using MailChimp (campaign setup, scheduling, basic reporting, and funnel email sequences) TTEC (Novaliches, Quezon City, Philippines) Customer Service Representative May,2024January,2025 Handles Customer inquiries. Assist customers with placing, modifying, or canceling orders. Identify the root cause of problems and provide appropriate solutions. AFNI (Commonwealth, Quezon City, Philippines) Customer Sales Representative May, 2023 - March, 2024 Proactively reach out to potential and existing customers. Recommend products or services that best meet customer needs. Prepare quotes, process orders, and ensure smooth transactions. Concentrix (UPA, Quezon City, Philippines) Technical Support Representative November, 2021 - June, 2022 Respond to Technical inquiries. Diagnose and resolve issues. Help customers understand features and best practices. PERSONAL PROJECTS Acting as Social Media Manager for my personal pages across different platforms using Meta Business Suite and Buffer for content management and scheduling. Creating content for the Facebook page of my mentor. (facebook.com/dniczva)