Interested in obtaining a position in the IT field where I can use my skills to further your company goals and gain IT experience.
Skill Summary
Knowledge with Windows 7 and 10 OS, Networking, System Hardware and Software
Proficient use of Microsoft Word, Excel, Power point and Visual Basics
Communication/Customer Service proficiency
Typing speed of 70 WPM
Relevant Coursework
Visual Systems Development (VB)
Object Oriented Systems Development (C#)
Database Management (SQL)
System Analysis and Designs
Global Information Technology Management
Business Intelligence (SAP, BOBJ, BW)
Web Development (Mendix, Scrum/Agile)
Management Analysis
Enterprise systems concept and Issues (ERP)
Employment History
Zenar Corporation – Oak Creek, WISeptember 2018 – Present
Network/IT administrator
Service and maintain network and server’s functionality for over 50 users.
Creating Backups for files and folders
Administering rights for users and groups for security
Adding / Removing users through Active Directory
Managing network hardware (Routers, Switches, Firewall)
Update database systems
Resolve all LAN problems including infrastructure and desktops
Provide technical troubleshooting support with IT functions.
Email security and maintenance
Installation of Software (Made to Manage, SolidWorks, EPDM) and Hardware components.
Create Backups of system images to ensure safety and security
System updates
Cable Rewiring and Cable routing through company facility for network functionality.
Maintain vendor relationships related to IT department.
Hmong Personal Home Care – Milwaukee, WIMarch 2018 – August 2018
Personal Care WorkerSeptember 2014 – October 2016
Provide health care and personal hygiene services to client
Observe, record and report any changes with client to supervisor
Demonstrate necessary skills for patient and only provide those skills when on care.
Keep all conversations and private information disclosed only within working area.
Dedicated Computing – Waukesha, WISeptember 2017 – January 2018
Computer Production Technician 1
Assemble high level systems for flight simulation/ x-ray / medical / security
Inspect Computer Hardware/Components and Image system to customer preference.
Hardware includes: CPU. PSU, RAM, MOTHERBOARD, GPU
Test/Operate/Repair systems to customers preference.
BIOS flashing, Stress testing, PC Configurations
Package and Label systems to be finalized for delivery
Van Buren’s Bar and Grill – Milwaukee, WIFebruary 2016 – April, 2016
Bartender Services
Provide service of alcoholic beverages and food
Stock, clean and organize bar for efficient customer services
Education History
University of Wisconsin Milwaukee – Milwaukee, WI September 2013 – December 2018
Bachelor of Business Administration / ITM
Alexander Hamilton High School – Milwaukee, WISeptember 2009 – June 2013
References Available Upon Request
