Brian Tiongco
OBJECTIVE
Experienced real estate professional with a strong background in account management, specializing in residential
and commercial properties. Proficient in client relationship management, negotiation, and delivering tailored solutions
that drive client satisfaction and business growth. Skilled in streamlining processes, managing multiple accounts, and
re-engaging inactive clients to maximize revenue. Highly adaptable and detail-oriented, with a proven ability to
support operational success and achieve results in dynamic environments. Recognized for exceptional performance
in sales and commitment to fostering trust and long-term partnerships.
CORE COMPETENCIES
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Client Relationship Management
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Project Management
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Lead Generation &
Prospecting
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Market Research & Analysis
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Listing Management &
Coordination
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CRM Tools & Data
Management
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Strategic Planning
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Communication &
Negotiation
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Calendar & Email
Management
TOOLS PROFICIENCY
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Microsoft Tools
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Zoom
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Slack
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Google Workspace
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Capcut
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Calendly
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Filmora
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Canva
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AI tools
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Adobe
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REsimpli
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GHL
EXPERIENCE
Kingsman Realty and Development Corporation
Quezon City, Philippines
Real Estate Salesperson
September 2018 - Present
● Coordinated the listing, marketing, and sale of residential and commercial properties, optimizing property
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visibility through market research and targeted promotions, contributing to a 30% increase in sales
inquiries.
Assisted in the successful sale and lease of multiple high-value properties by providing in-depth property
analysis, client-specific recommendations, and seamless transaction coordination.
Prepared and processed over 50 real estate contracts and agreements annually, ensuring compliance
with regulatory standards and zero legal disputes.
Conducted market research and comparative market analyses to assist in pricing strategies, resulting in
optimized pricing for client properties and faster turnover rates.
Provided full administrative support for property managers, including calendar management, scheduling
showings, and preparing financial reports, enhancing operational efficiency by 15%.
Brian Tiongco
Mybusybee Inc.
Quezon City, Philippines
Foreign Account Manager
June 2023 - May 2024
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Managed 30+ client accounts, overseeing residential and commercial property transactions, ensuring
100% accuracy in documentation and smooth client communication, resulting in a 20% increase in client
retention.
Re-engaged 10+ dormant clients, negotiating tailored deals and generating additional revenue streams,
achieving a 95% success rate in client reactivation.
Organized and maintained CRM databases for 200+ client leads, improving lead management efficiency
and response times by 25% through accurate tracking and follow-up.
Delivered exceptional customer service by resolving client inquiries and concerns promptly, contributing to
a 4.9/5 average satisfaction rating.
Trained and mentored new team members on account management best practices and CRM systems,
improving team productivity by 20%.
Yambo LLC
Florida USA
Virtual Assistant - Social Media Manager
May 2024- October 2024
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Managed Facebook and Twitter accounts, creating and scheduling content to increase brand visibility and
attract new followers.
Designed engaging campaigns using Canva and Meta Business Suite, boosting audience interaction and
engagement.
Planned and executed activities such as contests and polls, driving participation and expanding social
media reach.
Built and managed a Discord server from scratch, creating a vibrant community space for user
engagement.
Monitored platform analytics and user interactions, ensuring timely responses and data-driven content
improvements.
Empower Estates LLC
Georgia, USA
Operation Manager
February 2025- Present
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Directed daily operations for a wholesale real estate company, ensuring smooth coordination between
lead managers, acquisition specialists, and disposition team members.
Implemented efficient lead tracking and CRM management using RE-Simpli, optimizing workflows and
improving conversion opportunities.
Developed and maintained Standard Operating Procedures (SOPs) to streamline processes across
marketing, acquisitions, and dispositions.
Managed hiring pipeline by scheduling and conducting interviews, onboarding new team members, and
supporting their training and integration.
Monitored key performance metrics and coordinated with leadership to align operations with company
growth goals, scaling lead volume from 10,000 to 30,000..
EDUCATION
World Citi Colleges - Quezon CIty
BS Tourism Management
School of International Hospitality Management
APEC Schools - Marikina Heights
Accountancy, Business, And Management
