Brian C. Empay

Brian C. Empay Block 3 Lot 20 Greenmark homes 1 Malagasang 2-B, Imus City, Cavite 4202 Mobile:- Email:- Work Experience Workforce Management Analyst 05/2017 – Present – Conduent Provides the workforce management support necessary to deliver client implementations. Technical Support Representative 08/2016 - 05/2017 Convergy’s Philippines Handle’s customer inquiries, resolve’s issues related to the mobile phone service and coverage. General Virtual assistant 10/2015 – 07/2016 – MyOutDesk.com Social media administrator, Researcher, handles any administrative task needed by clients. Real-time Analyst 06/2011 – 09/2015 - Xerox Commercial LLC Responsible for real-time monitoring and reporting. Customer Service Representative 2/2010 - 6/2011 - Xerox Commercial LLC Handles incoming calls from healthcare providers, responds to inquiries and resolving problems. Provides eligibility, benefit and claims information to healthcare providers. Hospital/Surgical Technician 09/2008 – 06/2009 - St. Luke’s Medical Center – Global city, Taguig Assist physician before, during and after the procedure. Prepares and performs after care for instruments and equipment’s. Education 01/2007 – 08/2007, Caregiver course, Nazarenus college foundation, Meycauayan, Bulacan 06/2000 – 03/2003, B.S Computer Science, University of Perpetual help – Molino, Cavite 6/1996 - 3/2000, Bacoor National High School, Bacoor City, Cavite Character Reference Rio Estigoy-Boricano Operations manager, Conduent, Pasay City, Manila (--