Brian Blanas

Brian Blanas Project Manager Phone: ​​ Email: ​ ​ LinkedIn: ​ Location: ​ --https://www.linkedin.com/in/brian-blanas-a9b4b956/ Colorado Technical Skills 12+ years using Microsoft Suite 7+ years using project management tools like Confluence, Jira, Trello, and Asana 7+ years following scrum and waterfall frameworks 7+ years intertwined with backlog refinement, user stories, sprint planning, and roadmapping 5+ years involved with Testflight, App Center, and MDM systems 5+ years working with internal and external stakeholders to define and refine their features and processes 5+ years implementing ticketing systems like Zendesk and Salesforce 4+ years working as a manual QA tester for iOS, Android, and web app features CSPO Certified CSM Certified Work Experience Project Manager - April 2022 - February 2025 Innate.ly - Colorado Springs, CO. ●​ Took ownership of requirements gathering with external customers after joining the project mid-way, ensuring clear communication and alignment on project goals. ●​ Initiated sprint management in Jira to effectively track Events, Shows, Performance, and Awards, enabling roadmap creation and accurate forecasting for timelines and resource optimization. ●​ Led a global team 12 QA and engineers across multiple time zones and countries, ensuring seamless collaboration and progress. ●​ Oversaw the next project phase while concurrently collaborating with the customer on two upcoming phases, focusing on Racing/PBRIP, PAC, Super User Reports, Show Results, and other critical requirements. ●​ Drove technological advancements that facilitated the customer's transition from outdated systems, improving overall efficiency and enhancing the end-user experience. Accomplishments: Successfully completed two phases of previously undocumented work. Oversaw the redesign of the login and landing pages and collaborated with the customer to enhance productivity by consolidating redundant reports. Scrum Master & Project Manager - August 2020 - April 2022 Motion Intelligence - Colorado Springs, CO. ●​ Led the development of product roadmaps and planning, aligning project goals with engineering capacity to manage multi-team sprints effectively. ●​ Helped design new UI/UX features and workflows to enhance user experience and improve system functionality. ●​ Managed internal and customer-facing release notes, ensuring clear communication of updates and new features. ●​ Assisted sales teams with customer trials and implementation processes, driving customer accountability, onboarding, and retention. ●​ Trained a new QA hire and provided mentorship to a replacement support engineer, ensuring team stability and knowledge transfer. Accomplishments: Implemented two-week sprints to increase workload completion before release, while addressing challenges posed by customer MDM systems. Developed the product roadmap, established a VOC escalation process integrated into the Zendesk Help Center, and created documentation for manual testing plans. Sr. Quality Assurance Analyst & Support Engineer - March 2020 July 2021 Motion Intelligence - Colorado Springs, CO. ●​ Improved operational processes by refining Issue Escalation, Backlog Refinement, Sprint Planning, and Retrospectives to boost team efficiency. ●​ Developed test plans for apps, Android, iOS, dashboards, and SDKs, alongside integration partner project plans and customer documentation. ●​ Created scorecards and job descriptions for QA and Support roles to improve hiring and performance tracking. ●​ Led testing for Android/iOS apps, Postman, and a web-based dashboard to ensure quality. ●​ Built and implemented MI's Zendesk platform with multilingual support, Jira/Salesforce integration, and internal branding. Sr. Software Quality Assurance Analyst & Customer Support Specialist - June 2015 - January 2020 Bombbomb - Colorado Springs, CO. ●​ ●​ ●​ ●​ Established BombBomb’s QA processes, building a strong foundation for quality assurance. Managed multiple projects while maintaining a 1:14 QA-to-developer ratio. Developed scorecards to track departmental progress and set goals. Collaborated with development leads and product managers to ensure comprehensive test strategies. ●​ Designed and executed manual regression testing across multiple platforms and products. ●​ Created and managed the Voice of the Customer (VOC) and Issue Escalation process to streamline defect tracking and prioritization. ●​ Conducted product research using FullStory and Pendo to inform decisions. Accomplishments: Created the VOC process and established QA processes and workflows to prevent releases from being pushed to production with only a PR. Collaborated with the Scrum Master to implement scrum ceremonies and agile processes, enhancing team efficiency and collaboration. Volunteering Pride Soccer Club - Coach - Colorado Springs ●​ 2002 Boys- ●​ 2012 Boys 2023-Present Education Monmouth College Bachelor of Arts - Business Administration Four years of varsity soccer, including two years as team captain.