Brent Paul Hernandez

sssssGRACEoo Hernandez, Brent Paul F. Leiden St., University Site, Iba. Dupay, Lucena City, Philippines, 4301 Contact No.: - / (042)- CAREER OBJECTIVE To work as a chat agent and offer the best online service experience to customers. PERSONAL INFORMATION EDUCATIONAL BACKGROUND TERTIARY: Dalubhasaan ng Lungsod ng Lucena (City College of Lucena) Bachelor of Science in Information Technology Lucena City 2nd Year First Semester SECONDARY: Alternative Learning System (ALS) University Esh graduate Brgy. Ibabang Dupay, Lucena City- RELEVANT SKILLS  With a typing speed of 53 WPM.  Quick thinker with ability to multi-task. Catalina Nainterpersonal and  Excellent EDUCAT communication skills.  Knowledge in Microsoft Office Applications.  Troubleshooting hardware & software of desktop computers, laptops & android phones.  Fluent in English on both written & oral.  Can work with minimum supervision and open minded to work in a complex environment  Able to get along well with co-workers and accept supervision  Positive attitude and attentive to detail.  Flexible and adaptive to changing technologies, and work environment.  Willing to try new things and interested in improving efficiency on assigned task. I certify that the above information is true and correct to the best of my knowledge and belief. Date of Birth Birth Place Gender Citizenship Civil Status Religion/Belief Language Spoken : : : : : : : May 11, 1993 Lucena City Male Filipino Single Roman Catholic English and Tagalog CHARACTER REFERENCES Mrs. Beverly Clarete Elementary School Teacher Amsterdam Ext. University Village Site, Iba. Dupay, Lucena City Mrs. Zaida Orillo Zaracena Nurse/Nursing Professor Maharlika Highway, Isabang, Lucena City JOB EXPERIENCE Market Strategic Firm Inc. (MSF) SM City Lucena, Bragy. Ibabang Dupay, Lucena City, Philippines, 4301 Sales Representative March – May 2014 Folded and Hung SM City Lucena, Bragy. Ibabang Dupay, Lucena City, Philippines, 4301 Customer Service Representative March – May 2015 Callbox Inc. (Humanatic) – Formerly Century Interactive Online Inbound/Outbound Call Reviewer/Auditor (Freelancer) August 2015 – Present