Brenlyn Delegencia

BRENLYN TIAMZON DELEGENCIA V i r t u a l A s s i s t a n t - - Tarlac City, Tarlac EDUCATION Bachelor in Public Administration Tarlac State University- EXPERTISE Leadership and time management Problem-solving and decisionmaking Organizational and planning skills PROFILE Customer service expert who identifies customer needs and delivers effective solution to problems. Committed to providing high-quality customer care and professional under pressure with motivated, energetic nature. WORK EXPERIENCE Home Buyers Inc. January 2024 - May 2024 Calling individuals and asking them about selling their property. Documenting the important details and proper tagging of call disposition City Government of Tarlac March 2021 - January 2024 Data Manager / Administrative Assistant City Government of Tarlac Manage website design, content, and SEO Marketing, Branding and Logo Design Performs clerical work (e.g. encoding, typing, record keeping, filing, Microsoft Office photocopying and other errands) assigned by the immediate superior. Google calendar, and email Undertake basic bookkeeping tasks and issue invoices, checks etc. Excellent attention to details Maintain contact lists Prezi Presentation Good in interpersonal skill REFERENCES CHRISTIAN CASTANEDA Barangay Chairman- ALBERT BORCENIO Government Employee- Maintain files and records so they remain updated and easily accessible. Iqor Philippines July 2019- January 2020 Customer Service Representative Answering inbound calls Assisting customers and helping them with their problems