Brendan Hefer
Kempton Park, South Africa
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Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals and further personal knowledge and
skills. To seek and maintain a full-time position that offers professional
challenges utilizing interpersonal skills, excellent time management and
problem-solving skills. Skilled in working under pressure and adapting to
new situations and challenges to best enhance the organizational brand.
Macro-level knowledge of product development and distribution. Superior
strategic plan development and implementation skills enabled
achievement of preset goals.
SKILLS
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Effective communication
Telephone etiquette
Interpersonal
communication
Planning and coordination
Promotional planning
Lead Generation
Sales Development
Strategic planning
Decision-making
Analytical and critical
thinking
Technical proficiency
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MS Office
Canva for graphic design
Data entry
Multitasking
Attention to detail
Cultural awareness
First aid/CPR certification
Teamwork and
collaboration
Staff supervision
Trello & Asana for project
management
EXPERIENCE
Wellness Coordinator
Infusion Revolution - W.H.I.P.S., Kempton Park, GP
January 2023 - Current
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Sales Outreach: Conduct cold and warm calling to potential and
existing clients, successfully booking wellness events.
Event Planning & Organization: Proficiently plan and organize
wellness events, enhancing efficiency and eliminating non-essential
elements.
Stakeholder Engagement: Guide stakeholders in capturing event
requirements using the company’s system, ensuring accurate
documentation.
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Logistics Management: Manage logistics, including site
requirements, equipment, marketing materials, and transportation
for seamless event execution.
Service Provider Management: Oversee and uphold the standards
of service providers, ensuring successful fulfillment of event briefs.
Onsite Coordination: Lead a team of 15-20 staff members and
service providers during events, ensuring smooth operations.
Client Interaction: Address and resolve client queries, including
digital requirements and health biometrics.
Talent Acquisition: Executed end-to-end recruitment processes for
nursing and biokineticist roles, meeting tight deadlines.
Wellness Consultant
Infusion Revolution - W.H.I.P.S., Kempton Park, GP
January 2020 - December 2022
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Client Relationship Management: Conducted initial interviews and
developed care plans tailored to individual health concerns.
Sales & Outreach: Engaged in cold and warm outreach to educate
larger groups and gain new clients, exceeding sales targets.
Health & Wellness Consultation: Provided lifestyle change advice,
identifying client needs and coordinating with healthcare providers.
Documentation: Maintained detailed client records and created
documents using Microsoft Word and Excel for reporting and
costing.
Customer Service: Delivered exceptional customer service, actively
listening to customers and resolving concerns promptly.
Operations Support: Worked closely with registered nurses to
manage operations within the wellness center.
Reference: Chanel Peixoto - -
Project Manager
ARC Retail, Edenvale, GP
October 2016 - January 2019
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Sales Strategy: Established performance expectations and
optimized sales through regular retailer visits.
Team Leadership: Managed a team of 40-60 members, providing
mentorship and training to improve performance.
Client Relations: Serviced accounts using prospecting, product
marketing, and merchandising techniques to enhance product
awareness.
Goal Setting: Set and communicated monthly goals during team
meetings to ensure alignment with business objectives.
Retail Management: Designed interactive displays to create
engaging shopping experiences and drive sales.
Reference: Jared Daniel - -
Assistant Manager
Secunda 5 star Spar, Secunda, GP
June 2016 - October 2016
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Customer Relationship Management: Developed a loyal customer
base through proactive management of customer service
strategies.
Sales Support: Assisted in planning schedules, delegating
assignments, and organizing operations to meet service demands.
Client Interaction: Provided hands-on assistance to customers,
maintaining current knowledge of consumer preferences.
Operations Excellence: Supported the team in driving operational
excellence, contributing to increased customer satisfaction.
Reference: Nick - -
Merchandising Supervisor
ARC Retail, Edenvale, GP
November 2015 - June 2016
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Retail Sales: Established strong retail relationships and removed
outdated or damaged items to maintain high-quality displays.
Visual Merchandising: Prepared innovative displays to attract
customer interest and promote product sales.
Customer Interaction: Answered customer inquiries regarding
store merchandise and pricing.
Recruitment & Talent Management: Sourced and identified
top-tier candidates for retail roles, maintaining strong relationships
with hiring managers and candidates.
Reference: Jared Daniel - -
EDUCATION
2024-01 Current
Bachelors in Counseling
NWI College - Remote
● Currently completing my Bachelors in Counseling
Herbalism-
DNA Health Centre - Pretoria
● Professional development in Herbalism
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First Aid And CPR
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Injection Course*
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Ozone Interventions
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Ozone Interventions
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GED
BLS Medical - Gauteng
● Professional development completed in CPR for
healthcare professionals
DNA Health Centre - Pretoria
● Awaiting Certificate Delivery
● Training in administering Intramuscular,
Subcutaneous, and Intravenous injections to patients.
Dr. Grove - Waverley Pretoria
● Professional development completed in Basic Ozone
Interventions
Dr. Grove - Waverley Pretoria
● Completed professional development in Basic Ozone
Interventions
Jeugland High-School - Kempton Park
