Brendan Ernest Bernardino Ramel

Brendan Ernest Ramel Market Research Analyst / Lead Generation Specialist I am able to handle multiple tasks on a daily basis, flexible with my working hours and also a dependable person who is great at time management. -- WORK EXPERIENCE Market Research Analyst Emapta Versatile Services, Inc. 02/2020 - Present, Achievements/Tasks Quezon City, Philippines Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations. SKILLS Understand business objectives and design surveys to discover prospective customers’ preferences. Market Research Database Builder Lead Generation Data Analysis Computer Literacy Perform lead generation task. Compile and analyze statistical data using modern and traditional methods to collect it. Interpret data, formulate reports and make recommendations. Use online market research and catalogue findings to databases. Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation. Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct. Remain fully informed on market trends, other parties researches and implement best practices. LANGUAGES English Full Professional Proficiency Customer Service Representative II TeleTech 07/2018 - 12/2019, Achievements/Tasks Tagalog Full Professional Proficiency INTERESTS Business Ventures History Marketing Volunteering Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. CERTIFICATES Communication Foundations (02/2021 - Present) Critical Thinking for Better Judgment and Decision-Making (02/2021 - Present) Writing in Plain Language (02/2021 - Present) Teamwork Foundations (02/2021 - Present) Developing Your Emotional Intelligence (02/2021 - Present) EDUCATION Study Program Lyceum of the Philippines University - Cavite - General Trias, Cavite 03/2013 - 04/2017, Courses BS in International Hospitality and Restaurant Management major in Cruiseline Operations