Brenda Rodriguez

Brenda Rodriguez PROFILE Sales-focused professional with 4+ years of experience in cold calling, lead qualification, and appointment setting within the real estate industry. Proven track record of engaging U.S.-based prospects, managing CRM workflows, and consistently generating qualified appointments. PROFESSIONAL EXPERIENCE Sales Development Representative / Appointment Setter ACF Development Group | Aug 2021 – Present Conduct 80+ outbound calls daily to identify and qualify motivated property sellers. COMPUTER KNOWLEDGE • Autocad- • Photoshop • Microsoft Office (Excel, Word, Power Point Revit,3D Max, Sketchup Build rapport and gather critical property and seller information. Maintain consistent follow-up using CRM tools like Podio, REISift, and Invelo. Book appointments directly for acquisitions team and track conversion rates. Increase engagement by maintaining personalized communication with every lead. LANGUAGES Customer Service Representative / QA Specialist • Advanced English Alorica Honduras |- Speaking: Bilingual | Written: Advanced across support and sales teams. Spanish Assisted customers with account inquiries while identifying EDUCATION 2007 Monitored and reviewed calls to ensure quality standards Universidad Tecnológica CentroAmericana (UNITEC) Architecture student – 72/72 – 100% 2005 - 2007 Instituto Bilingüe Kiddy Kat Morazzanni Títle: Bachelor of Science and Letters Bilingual 1996 - 2005 Instituto Bilingüe Kiddy Kat Morazzanni Primary Education bilingue upsell opportunities. Customer Service Rep- Sales Rep. Sirius XM, Vodafone – Convergys -) Promoted subscription services to inbound callers; achieved weekly sales targets. Delivered high-quality customer support in a fast-paced contact center. Sales Skills & Tools 4 years of SDR and cold-calling experience. Previous experience working with U.S-based companies. Strong verbal and written communication skills. Highly resilient with the ability to handle rejection and continue prospecting. Organized and detail-oriented with excellent CRM CONTACT hygiene. Familiarity with tools such Podio, REIsift, Invelo, -Cel:- San Pedro sula, Honduras Hubstaff. WORK STATION Laptop and desktop backup Additional screen Headsets (1 backup) HD Webcam Private Office Power Generator