BRENDA ESTRADA ZARCO
Date of birth: September 13,-
-
EDUCATION
COLLEGE
Hospitality Management Degree,
Universidad Panamericana-
HIGHSCHOOL
Colegio del Tepeyac-
ENGLISH
TOEFL CERTIFICATION
SOFTWARE
Word, PowerPoint, ExcelIntermediate
Opera- Fundamentals
Micros- Fundamentals
SOFTSKILLS
Comunication
Conflict resolution
Critical thinking
TRAINING
CHIA Certification from STR.
Business Fundamentals: Customer
Engagement.
Certificate Business Behind the
Magic por Disney InstituteOrlando, Florida.
EXPERTICE
CENTRAL HOTELES,
QUALITY AND INNOVATION
Position: Quality of service analyst.
Activities: Composing of manuals of
procedures, training, quality and hygiene
evaluations and guest service.
Term: Aug 2019- Jan 2021
ANDAZ MAYAKOBA,
SALES AND MARKETING
Position: Trainee
Activities: Composing of quotes and
presentations for sale, sites inspections,
prospecting rates in Envision and followup on
requests.
Term: Jun-Jul 2019
UNIVERSIDAD PANAMERICANA,
SMART CENTER, ADVISORY
Position: Trainee
Activities: Management and training of
university advisers.
Term:-
SANTI PALACIO CATERING
Position: Trainee
Activities: Supplier and event logistics,
order creation and operation.
Term: Jul-Nov 2018
ST, REGIS, HOUSEKEEPING
Position: Trainee
Activities: Assistant in supervision of
quality and logistics.
Term: Jul-Aug 2017