Brenda Mongina

BRENDA MONGINA - An ambitious, driven and experienced communications specialist with a Fansandplayersfield.com knack for developing and implementing creative campaigns, social media Twitter: @beebree0 account management, writing, blogging and digital marketing. Facebook and Linkedin: Nairobi, Kenya - Brenda Mongina EXPERIENCE SKILLS Iprospect, Nairobi,Kenya— Community Manager/Copywriter Conflict and Complaint SEPTEMBER - NOVEMBER 2020 Resolution, Client Support Manage social media accounts for brands and offer solutions to the users Customer and Competitor Develop Monthly media reports On ground live tweeting during events Develop social media campaigns that will help achieve corporate marketing goal Attention to Detail, Knowledge Digital Content Creation and Curation Digital Media Strategy Digital Media Need to know what is happening in the fast-changing world of social, Advertising. Interpersonal what competitors are doing and what new social media Tools are being and Leadership Skills used. Marketing Working hand in hand with the creative team to do content ideation, creation and curation Create a content calendar to manage content and plan targeted, timely campaigns Benchmark and report on social media campaign performance setting Organizational and Analytical Skills Professionalism, Teamwork, Time Management, Strong Presentation Skills Assisting in the development and implementation of client strategies Alternative AD Agency, Nairobi— Client Service/Community Manager Intern TECHNICAL SKILLS APRIL 2019- JUNE 2019 Ms Office Suite: Ms Word, Ms Streamlining brand’s social media platforms by ensuring uniform content Excel, Ms Powerpoint, Ms and brand’s tone of voice is marinated. Access, Outlook Monitoring and replying to queries. Social Media Tools: Posting content on social media platforms using social media tools. Maintaining a monthly social media calendar. Track social media analytics and trends. Create monthly reports on the performance of assigned social media platforms. Hootsuite, Tweetdeck Online Advertising: Google AdWords, Facebook Advertising and Twitter Advertising Web Analytics: Google Analytics Sendy LTD, Nairobi— Marketing Department Internship FEBRUARY 2017- OCTOBER 2018 Increased social media average reach and engagement per post on Facebook where we got 1,000 reach per post and50 users actions per post. Increased social media average reach and engagement per post on Twitter with 1,000 impressions per tweet and 3% engagement rate per LANGUAGES English and Kiswahili tweet. Increased social media average reach and engagement per post on Instagram with 70 user actions per post. Improved the quality score of creatives with Less than 20% revisions per week and 5% conversion rate on telemarketing. Consistently met deadlines for all assigned projects such as coordination with suppliers. EDUCATION Daystar University, Nairobi— Diploma in Communications AUGUST 2017- DECEMBER 2019 Communications Languages and Performing Arts Digify Africa Kenya, Nairobi— Digital Marketing Certification JULY 2020- SEPTEMBER 2020 I was trained for 8 intensive weeks on various facets of digital marketing like: Content Marketing, Social Media Management, Advertising, Strategy, Analytics and Web & Mobile Design. We also got to tackle briefs from real life clients and demonstrate all the knowledge we had acquired. PROJECTS Projects — Special assignments Creative planning Team for Natives bar and grill. Social Media Manager for Sendy. Social Media push for the Byob Tv show, Blaze bundles, Miniso, Dj Ruff Kenya, Gospel Hook up, Startimes Kenya REFERENCES Mrs. Peris Mumbi, Human Resource Manager, Sendy LTD Contact:- Celestine Ukpere, Project Manager Kenya, Digify Africa Kenya Contact:- Madam Trufena, Human Resource Manager, Alternative Ad agency Contact:-