Brenda Garcia
5075 Spyglass Hill Dr, Las Vegas, Nevada, 89142 •--• linkedin.com/in/brendagarcia35
Skills
Bachelor of Science Degree | Profile Editing Experience through Workday | HR Experience
Advanced Microsoft Office Suite Skills| Detail-Oriented | Requirement Gathering Experience
Customer Service | Communication Skills | Time Management Skills | Strong Writing Skills
Work Experience
MGM Resorts International Corporate, Las Vegas, NV
HR-Operations Analyst II, 2019-Current
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Optimized employee Workday profiles to reflect job changes, education, and employee
timelines as well as benefits eligibility and compensation changes
Provided support to department leadership in management of day-to-day employee
operations and investigations for over 70,000 employees
Analyzed employee data from SQL server queries to create custom reports that align
with strategic initiatives, monthly and annual analysis of results related to the
company's operations, as well as special projects that are relevant in supporting the
decision-making process
Facilitated the secure electronic exchange of benefit eligibility, enrollment, and payroll
deduction information to and from benefits vendors, including quality assurance testing
to confirm consistency and accuracy
Demonstrated a thorough understanding of techniques to validate, scrub, profile, and
manipulate data in order to facilitate effective reporting, auditing, and analysis
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UNLV School of Medicine, Las Vegas, NV
Records Technician,-
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Updated patient profiles in Epic database based on incoming registration documents to
reflect current and accurate information
Assembled documented procedures, medical histories, insurance information, visitation
data, and general patient medical historical data
Provided Quality and Assessment reviews on patient charts
Resolved billing issues by working with management, support teams, and customers;
Issued adjustments according to policies and standards
Neiman Marcus Group, Las Vegas, NV
Credit Analyst,-
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Maintained and reported on daily, monthly, and yearly credit account openings
Communicated trends to management on credit account openings
Increased customer satisfaction by performing maintenance on credit accounts such as
processing payments, credit increases, approval of large purchases, and fraud detection
Filed and organized the overall weekly credit account openings to monitor progress
Education
University of Nevada, Las Vegas, NV
B.S. Nutrition Sciences/Dietetics, Minor in Statistics
Cumulative GPA: 3.5/4.0
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Coursework in: Business Management Principles, General Hospitality (Operations &
Purchasing), Economics, Statistics, Anatomy and Physiology lab, Microbiology lab,
Chemistry lab, Human Metabolism, Nutrition Therapies on diseases and conditions, &
Psychology on Counseling Clients
Dean’s Honor List Fall 2018, Spring 2019
College of Southern Nevada, Las Vegas, NV
A.S, A.A, Associate of Science, Associate of Arts
Cumulative GPA: 3.8/4.0
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2019
2017
Coursework in: Oral and Written communication, English Grammar and Writing
Mechanics, Mathematical, Symbolic, Logical, Graphical, Geometric & Statistical
analysis for Interpretation and Solution of Problems, Identifying/Analyzing problems &
generating Solutions based on Evidence and Reasoning, Synthesizing information from
a variety of Academic Disciplines, & Examining variations in Human Culture and
Perspectives of Diversity
