Customer compliant response via freshdesk
10/29/25, 10:36 AM
bellefoxxy2023-help.freshdesk.com/helpdesk/tickets/9/print
bellabeauty
#9
Ticket Details
Status
Priority
Source
Type
Resolved
Medium
Feedback Widget
Problem
Agent
Product
Reference Number
Belle Foxxy
Example
by belindabakano2023 on Wed, 29 Oct at 9:19 AM via Feedback Widget
delay response
Hi, I sent a message two days ago about my order (#2487) that hasn’t arrived yet, and I haven’t received any
reply. This is getting frustrating. Please update me ASAP.
Comments
by Belle Foxxy on Wed, 29 Oct at 9:25 AM as Outbound email
Hi belindabakano2023,
Hi Sarah,
I’m really sorry for the delay in getting back to you. I completely understand how frustrating it feels when your order
doesn’t arrive as expected.
I’ve checked your order, and it’s currently in transit with our courier. Your tracking number is TRK23902, and you
can follow your package here www.hfghsht.com Delivery is expected by Friday, Nov 1st.
I’ve also flagged this with our fulfillment team to make sure future orders move faster. Thank you for your patience I
truly appreciate it.
Warm regards,
Belinda B.
by belindabakano2023 on Wed, 29 Oct at 9:31 AM as Incoming email
https://bellefoxxy2023-help.freshdesk.com/helpdesk/tickets/9/print
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10/29/25, 10:36 AM
bellefoxxy2023-help.freshdesk.com/helpdesk/tickets/9/print
Thanks for the quick update, Belinda. I just checked the link and can see it’s moving now. Appreciate your help!
by Belle Foxxy on Wed, 29 Oct at 9:33 AM as Outbound email
Hi belindabakano2023,
You’re very welcome, Sarah
I’m glad the update helped. Please don’t hesitate to reach out if there’s anything else I can assist you with I’ll be happy
to help anytime.
Have a great day!
Belinda B
https://bellefoxxy2023-help.freshdesk.com/helpdesk/tickets/9/print
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