Brandon Jae Ubaldo

I am aformer Customer Service Representative  with a robust background in managing customer relations and handling sensitive information. With extensive experience at Awesome OS as a Senior Customer Service Representative for Mixbook, a leading provider of photobooks, I developed strong problem-solving skills, enhanced customer satisfaction, and efficiently managed customer inquiries.

In my recent role at Connectys as a Document Review Agent, I demonstrated a keen attention to detail and a commitment to maintaining the confidentiality of sensitive information. My experience includes proficiently reviewing and managing critical documents, ensuring data accuracy, and upholding high standards of data protection.

Core Competencies:

Customer Service Excellence: Proven ability to address customer concerns, provide solutions, and foster positive relationships.

Document Management: Skilled in handling sensitive information with utmost confidentiality and accuracy.

Problem-Solving: Adept at analyzing issues and implementing effective solutions to enhance customer experience.

Communication: Strong verbal and written communication skills with the ability to articulate complex information clearly.

Career Objective: Dedicated to leveraging my expertise in customer service and document management to contribute to a dynamic team, ensuring exceptional service delivery and data integrity.