Brandi Nicole Glover

Brandi N. Glover 1935 Mulberry Street Harrisburg, Pa, 17104 --Education Harrisburg High School Harrisburg, Pa - Graduated with diploma Work Experience Pets Mart Harrisburg, Pa Worked there from 10/2005-10/2006 Pet Bather - I was responsible for bathing and some grooming of dogs. I also stocked shelves, set appointments, and ran the cash register. Dauphin County Library System Harrisburg, Pa 2005 - 2014 Public Service Assistant – I was responsible for customer transactions, computer assistance, and light clerical tasks. I worked this customer service position for six years. Collection Management Assistant – I was responsible for handling library materials and preparing them for checkout. I also did some Interlibrary Loan work with other libraries. Marketing Assistant- I was promoted to this position in March 2013. My duties include office work (answering phones, filing, shipping/mailroom duties) and some advertising. Pinnacle Health System Harrisburg Hospital 2014- ER Registration Rep – I was responsible for checking in patients, filling out paperwork, office duties, scanning insurance cards, taking co pays, and some mail tasks. Patient Care Assistant - I am responsible for direct care of the patient. I tend to patient needs, change patients, and take vital signs. I also do charting of vitals for unit nurses. Heart Monitor Technician - I am responsible for reading and reporting cardiac rhythms to RN’s and I also watch patients on video monitors to ensure patient safety. Activities In High School, I was in NJROTC, National Honor Society, International Club and Who’s Who. Skills I Have computer skills as well as a lot of experience with working with customers. I love to learn new things and I have over five years of experience with working with and solving customer issues. I have in worked in Patient Registration and learned how to work with insurance cards, take co pays, and help patients fill out the necessary forms for their insurance to be billed properly. I have my BLS ( Basic Life Support) certification I have worked on the floor as a Patient Care Assistant I also have skills in web design as well as online marketing