Boris Okem

Boris S. Okem Lagos, Nigeria | - |-| Linkedin CAREER SUMMARY ● Resourceful and detail-oriented Personal and Executive Administrative Assistant with a strong history of keeping teams and leaders focused, organized, and moving forward. ● I excel under pressure, blending sharp organizational instincts with a proactive mindset to anticipate needs before they arise. ● I’m seeking a dynamic role where I can bring structure to complexity, support key decision-makers, and contribute meaningfully to the bigger picture. SOFT SKILLS TOOLS Organization. Google Workspace Communication Expert. Trello, Microsoft Teams Problem-Solving. Slack, Zoom, Skype Adaptability. Asana, Confidentiality. Zendesk Customer Service. HubSpot Multitasking. Monday.com KEY ACHIEVEMENTS ● Streamlined Office Operations: Successfully implemented new organizational systems and processes that reduced administrative workload by 30%, improving overall office efficiency and reducing document processing time. ● Project Coordination: Coordinated multiple complex projects simultaneously, ensuring deadlines were met and resources were allocated effectively, which resulted in a 15% increase in project completion rates. ● Enhanced Communication: Developed and maintained effective communication channels between departments, which improved cross-functional collaboration and reduced response time for internal requests by 25%. PROFESSIONAL EXPERIENCE English Language and Literature - Utah, USA 2024 Personal Administrative Assistant (Remote) ● Prepared and edited high-quality reports, presentations, and official documents with a 98% accuracy rate, ensuring consistency in branding, tone, and formatting. I maintained and organized digital and physical records, improving file retrieval efficiency by 60% and safeguarding confidential information. ● Managed and prioritized over 150 emails weekly on behalf of the executive, reducing response time by 40% and ensuring clear, professional communication. I handled all incoming and outgoing correspondence, maintaining a seamless flow of information across departments and external stakeholders. ● Coordinated executive calendars and high-level meetings with a 95% on-time rate, minimizing conflicts and boosting productivity by proactively managing shifting priorities. Sammex Construction Ltd. 2018 - 2023 Executive Assistant (Remote) ● Drove cross-functional coordination and client relations, ensuring 95% on-time project delivery and increasing client satisfaction by 25% through clear, proactive communication. ● Optimized operations and resource management, achieving a 15% annual cost saving on office supplies and improving budget tracking accuracy by 10% through detailed financial reporting support. ● Orchestrated high-impact company events and streamlined internal communications, boosting employee engagement by 30% and enhancing executive deliverables with a 97% document accuracy rate. Alisson Chemical Industries 2006 - 2008 Administrative Assistant/Manager (Hybrid) ● Developed and executed targeted marketing campaigns, resulting in a 25% increase in lead generation. ● Implemented SEO strategies that improved website traffic by 30%, enhancing online visibility and positioning the company. ● Collaborated with sales teams to create effective sales collateral, presentations, and promotional materials. CERTIFICATIONS ALX Certified Virtual Assistant ALX Certified Virtual Assistant Customer Success Fundamentals CustomerSuccessU EDUCATION Bachelor of Science (Computer Science) COO University, Uli. 2015