Boris Mihajlov

Curriculum vitae PERSONAL INFORMATION Boris Mihajlov Else-Lang-Str. 8, 50858 Köln (Germany) (--Skype gavolce84 Sex Male | Date of birth 20/07/1984 | Nationality Macedonian/citizen of the Republic of North Macedonia, Bulgarian PREFERRED JOB Information technology, IT specialist, IT System engineer, IT support technician, Software and Hardware specialist, Customer Service Representative WORK EXPERIENCE 01/10/2006–15/01/2008 IT support technician Poliproekt Ltd. Stip, Stip (North Macedonia) -Support in software and hardware -Support of the users in IT-relevant questions -Analysis, classification and processing of incoming requests -Continuous documentation of the messages and solutions -Administration of client systems (Microsoft products / operating systems) and ensuring ongoing operation -Assembly, test, configuration and installation of new components (hardware and software) -Professional experience and knowledge in network technology 15/01/2008–15/06/2009 Finance and ATM department ProCredit Bank Macedonia, Stip (North Macedonia) - IT officer for technical assistance in IT department - Complete POS Installation, which includes thorough device installation, placement, and management - E-banking officer - responsible for implementation, enhancement and support of the Bank e-banking products and services -Install and configure e-banking web application and full customer support onsite or remotely 01/11/2009–30/04/2010 Database administrator / PHP developer Cabletel ( now one.VIP ) Ltd. Skopje, Skopje (North Macedonia) - junior PHP web application developer and database administration (MySQL) 23/06/2010–31/03/2013 Software developer, QA engineer MI-C3 Europe Ltd. Skopje (now 888Edge ), Skopje (North Macedonia) 30/3/19 © European Union,- | http://europass.cedefop.europa.eu Page 1 / 4 Curriculum vitae Boris Mihajlov http://www.mi-c3.com/ - Intersystems CACHE developer (Intersystems CACHE is an advanced database management system and rapid application development environment http://www.intersystems.com/our-products/cache/cache-overview/) - Building ZEN report (built in CACHE studio) - Geoserver - implementing custom layers - Writing project documentation - Quality assurance ( testing web application modules) - Execute test scenarios and cases according to BPP's (Business project procedures) 19/06/2013–28/02/2019 IT software technician and store manager SETEC Everything from technics Ltd. Skopje Vanco Prke No.18 Stip, 2000 Stip (North Macedonia) www.setec.mk -Installation, maintenance and troubleshooting of workstation hardware (eg PC, Thin-client), network (LAN, WLAN) and software, especially Microsoft client operating systems (Windows 7, 8 ,10), MS Office, business applications; basic knowledge in Linux OS -On site support of customers with the installation of software and, if necessary, train the personnel -Implementation, installing and configuring appropriate software and functions according to specifications -Investigate, troubleshoot, and resolve end-user problems Business or sector Information and communication EDUCATION AND TRAINING 01/08/2002–01/09/2002 Certificate course in Bulgarian language EQF level 4 Sofia university St. Kliment Ohridski, Sofia (Bulgaria) General - Bulgarian language - intensive course, 4 weeks ( Intermediate level ) 01/10/2002–01/09/2006 Bachelor degree in Informatic EQF level 6 Sofia university St. Kliment Ohridski, Sofia (Bulgaria) - Four years study in the field of Informatics and Mathematics on the Faculty of Mathematic and Informatic - Sofia 01/11/2009–30/06/2010 Master degree in Software engineering EQF level 7 First private European university Skopje, Skopje (North Macedonia) - One year post-graduates studies in the field of software engineering on the faculty of Informatics PERSONAL SKILLS Mother tongue(s) Foreign language(s) 30/3/19 Macedonian, Bulgarian UNDERSTANDING SPEAKING © European Union,- | http://europass.cedefop.europa.eu WRITING Page 2 / 4 Curriculum vitae Boris Mihajlov Listening Reading Spoken interaction Spoken production English B2 B2 B2 B2 B2 Bulgarian Sign Language C2 C2 C1 C1 C2 Certificate for Bulgarian language ( ECL ) B2 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills Organisational / managerial skills -Strong communication skills and a high degree of service orientation -Dedicated team player with a high sense of responsibility -Self-motivated person -Good overview in stressful situations -Social competence skills -Independent and careful way of working Job-related skills - Good command of workflow processes - Mentoring skills ( as senior IT technician, I was responsible for the training and induction of new technician staff ) Digital skills SELF-ASSESSMENT Information processing Communication Content creation Safety Problemsolving Proficient user Proficient user Proficient user Proficient user Proficient user Digital skills - Self-assessment grid Cisco certificate CCNA - Network basics Other skills - Creativity - Honesty - Discipline - Reading: passionate reader - Writing: fan of the written word - TV, sport, music, mountain climber, walks Driving licence AM, B ADDITIONAL INFORMATION Conferences Conference name: CITYR'10 Publication: Routing algorithms for real-time services in MANET https://www.researchgate.net/publication/-... Membership: Member of the First private European university Skopje Conferences 30/3/19 Conference name: CITYR'11 © European Union,- | http://europass.cedefop.europa.eu Page 3 / 4 Curriculum vitae Boris Mihajlov Publication: Review and analysis of wireless sensor networks with special emphasis on the ZigBee protocol performances https://www.researchgate.net/publication/-_Review_and_Analysis_of_Wireless_Sensor_Ne tworks_with_Special_Emphasis_on_the_ZigBee_Protocol_Performances?ev=prf_pub Membership: Member of the First private European university Skopje Conferences Conference name: XI International conference - ETAI 2013, Ohrid, 09/2013 Publication: Performance evaluation of IEEE 802.15.4 under jamming DoS attack References on: https://www.researchgate.net/publication/-... Publications Journal name: International Journal of Computer Applications 09/2011; 29(12-12):28-35 Article: Overview and analysis of the performances of ZigBee-based wireless sensor networks References on: https://www.researchgate.net/publication/-... Honours and awards Honour: Master degree in Software engineering Publication: Master thesis: Energy Efficiency and Security in Wireless Sensor Networks Membership: Member of the First private European university Skopje References on request: https://www.researchgate.net/publication/-... 30/3/19 © European Union,- | http://europass.cedefop.europa.eu Page 4 / 4